Digital Business Development : Lead Business Owner Online Aftersales

Seat; Martorell; Híbrido; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Lead Business Owner to spearhead digital transformation initiatives. This role involves identifying and prioritizing projects that enhance online aftersales products and services, ensuring a seamless omnichannel experience for customers. You will collaborate with various stakeholders, drive business growth, and implement strategic initiatives to maximize value. Join a forward-thinking company that values diversity and offers a hybrid work model, competitive salary, and numerous employee benefits, making it an exciting opportunity for those passionate about innovation and leadership.

Servicios

Competitive salary package

Transportation options to workplaces

Hybrid work model

Discounted meals

Access to Medical Center network

Group life insurance

Company pension plan

Discounts on SEAT vehicles

Vehicle leasing benefits

Ongoing training

Formación

• Proven experience in leading digital projects and driving business growth.
• Strong analytical skills to evaluate industry trends and develop solutions.

Responsabilidades

• Oversee end-to-end project implementation for digital aftersales services.
• Coordinate with stakeholders to align online strategies with business goals.

Conocimientos

Project Management

Strategic Planning

Business Analysis

Stakeholder Management

Digital Marketing

Educación

Degree in Business Administration

Degree in Marketing

Descripción del empleo

SEAT S.A. is the only company that designs, develops, manufactures, and markets cars in Spain. Part of the Volkswagen Group, headquartered in Martorell (Barcelona), SEAT offers the latest connectivity technology in its vehicles and is undergoing a digital transformation to shape future mobility.

Our core values—Inspire Boldness To Succeed As One—guide our daily work and relationships. They embody our culture and define our DNA.

At SEAT, we work with autonomy, live with honesty, and challenge the status quo courageously. We continuously strive for achievement, learn from mistakes, support each other, and celebrate successes together.

About the role:

As Lead Business Owner, you will identify and prioritize digital projects to enhance online aftersales products and services, generate leads, and drive business growth to meet customer demands for SEAT and CUPRA. You will oversee end-to-end project implementation, from conception to market launch, ensuring collaboration among all stakeholders. Your strategic vision will ensure coherence and synergy across projects.

What we expect from you:

• Proactive planning, organization, execution, and supervision to achieve objectives with minimal guidance.
• Ability to influence management, suppliers, colleagues, and customers to meet goals.
• Research and analyze industry trends and developments.
• Evaluate challenges and develop effective solutions based on experience.
• Participate in continuous improvement initiatives, offering broad or specialized insights.
• Analyze, update, and implement relevant standards and evaluate alternatives.
• Define and align online aftersales strategies with business goals, ensuring an omnichannel experience.
• Develop business cases, KPIs, and budgets for digital projects, securing approval and maturity.
• Monitor project performance and implement corrective actions as needed.
• Coordinate with key stakeholders like CARIAD and VW Group Brands for strategy execution.
• Make autonomous decisions within your scope and propose strategic initiatives to leadership.
• Recommend policies, procedures, and impactful use cases to maximize business value.
• Identify best practices, synergies, and new opportunities from markets and projects.
• Ensure strategic initiatives are fulfilled and optimized.
• Oversee end-to-end implementation of digital use cases, from definition to deployment and KPI achievement.
• Represent leadership in digital meetings and facilitate cross-departmental communication.
• Prepare and present use cases for internal approval, ensuring alignment with business goals.

Requirements:

• Degree in Business Administration, Marketing, or related field.

What we offer:

• Competitive salary package
• Transportation options to workplaces in Barcelona and Martorell
• Hybrid work model: 2 days remote per week
• Discounted meals at our canteen and cafeteria
• Access to Medical Center network
• Group life insurance
• Company pension plan from the second month
• Discounts on new and used SEAT vehicles
• Vehicle leasing benefits for employees
• Option to request a personal loan after one year
• Ongoing training via our internal learning platform
• Activities and discounts for employees

We value diversity and inclusion, fostering an environment where everyone is heard and respected, regardless of gender, sexual orientation, nationality, ethnicity, age, beliefs, or other differences. Our commitment is integral to our culture. Join us and be part of our team!