Digital Adoption Solution Builder (m / f / d) based in Madrid (Spain - Remote Work)

rpc Portugal; Comunidad Valenciana; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Digital Adoption Solution Builder who will play a key role in enhancing user experience through the development of interactive guides and onboarding solutions. This exciting position involves collaborating with an international team to analyze user behavior and continuously improve solutions. The ideal candidate will have a relevant degree and possess strong communication and teamwork skills. Join a dynamic environment where your contributions will directly impact customer experiences and drive digital transformation efforts. If you're eager to learn and grow in a supportive setting, this opportunity is perfect for you.

Formación

• Completed studies in relevant fields like computer science or business administration.
• Ability to develop customized solutions based on user requirements.

Responsabilidades

• Develop interactive guides and onboarding solutions for software users.
• Test and maintain content to ensure functionality and quality.

Conocimientos

User Requirements Understanding

Communication Skills

Teamwork

Analytical Skills

Problem Solving

Educación

Degree in Computer Science

Degree in Business Administration

Degree in Interaction Design

Descripción del empleo

Digital Adoption Solution Builder (m / f / d) based in Madrid (Spain - Remote Work)

rpc – The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers.

Your Tasks:

• Development of interactive guides, onboarding solutions and context-sensitive tooltips that help users to better understand their software.
• Testing, implementing and maintaining the content created to ensure its functionality and quality.
• Analysis of user behaviour, use cases and feedback in order to continuously improve existing solutions and implement new requirements.
• Independent documentation and maintenance of the content created and the course of the project. Collaboration with an international team from Germany, Portugal and the UK.

Your Profile:

• Successfully completed studies in a relevant field (e.g. computer science, business or media informatics, business administration with a focus on digitalisation, interaction design or similar).
• Ability to understand user requirements and develop customised solutions.
• Structured and independent way of working, even with parallel projects.
• Good communication (English C1) and teamwork skills.
• Openness to learn new methods and technologies and to develop further.

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Design, Art / Creative, and Information Technology; Business Consulting and Services