Digital Account Executive, Portuguese speaking

Microsoft; Barcelona; Presencial; EUR 45.000 - 75.000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a sales professional to engage with top executives and enhance customer satisfaction while driving cloud solution adoption. The ideal candidate will have proven sales experience or relevant degrees, excelling in relationship management and strategic thinking. Fluency in Portuguese is essential for success in this role.

Formación

• Demonstrated sales and negotiation experience with consistent year-over-year growth.
• Fluent Portuguese required.

Responsabilidades

• Engage with CXOs, ITDMs, and BDMs to generate new pipeline.
• Maintain strong customer relationships and monitor customer satisfaction metrics.
• Assist customers in adopting cloud solutions and drive business outcomes.

Conocimientos

Sales

Negotiation

Customer Relationship Management

Strategic Thinking

Technical Resource Coordination

Educación

Bachelor's Degree in Business Management, Information Technology, Marketing, or related field

Master's Degree in Business Management, Information Technology, Marketing, or related field

Descripción del empleo

Responsibilities

• Focus on generating new pipeline by engaging with CXOs, ITDMs, and BDMs through territory planning, marketing signals, and digital assets.
• Maintain strong customer relationships and advocate for customers within the organization/Microsoft.
• Identify decision makers within customer organizations by leveraging partners and v-teams.
• Engage with C-Suite executives and focus on customer satisfaction metrics.
• Take ownership of issues and proactively reach out to customers to reinforce engagement.
• Ensure continuity of customer accounts and monitor satisfaction metrics, establishing conditions of satisfaction at the outset and managing escalation processes.
• Think strategically about sales territory, setting standards and priorities, and leveraging specialized and technical resources.
• Assist existing and new customers in adopting cloud solutions through cohesive planning, upsell, co-sell motions, and renewals to maximize business outcomes.
• Understand and accelerate customer AI and cloud strategies.
• Build a sustainable pipeline to support business growth each quarter.
• Build and nurture partner relationships to drive scale and revenue.
• Coordinate resources across teams to execute territory plans with partners, driving accountability and strategic partner participation.
• Engage with customers through specialized resources to provide solutions-based and technology-based engagement addressing their challenges and opportunities.
• Leverage additional resources such as partners to support customer transformation journeys.

Qualifications

• Demonstrated sales and negotiation experience with consistent year-over-year growth.
• OR Bachelor's Degree in Business Management, Information Technology, Marketing, or related field, plus relevant sales or negotiation experience with growth.
• OR Master's Degree in Business Management, Information Technology, Marketing, or related field, with 3+ years of relevant experience.
• Fluent Portuguese required.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to various protected characteristics. If needed, please request accommodations during the application process.