Desktop support Engineer - Backfill

TECEZE; Madrid; Presencial; EUR 45.000 - 55.000; Jornada completa

Descripción de la vacante

TECEZE is seeking a Desktop Support Engineer for a full-time on-site position in Madrid. This role involves troubleshooting desktop computers and providing technical support for printers. Ideal candidates will have strong problem-solving skills and a background in IT support, with a focus on delivering excellent customer service.

Formación

• Entry-level position requiring understanding of desktop support.
• Must possess excellent communication skills.
• Knowledge of networking and operating systems is a plus.

Responsabilidades

• Provide technical support by troubleshooting desktop computers.
• Support printers and resolve hardware issues.
• Assist users with computer-related problems.

Conocimientos

Desktop Computers and Computer Hardware

Technical Support

Troubleshooting

Printer Support

Problem-solving

Analytical Skills

Communication

Customer Service

Educación

Experience in IT support roles

Descripción del empleo

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Teceze is an IT service provider offering a wide range of services to businesses across all sectors. With a focus on maximizing the return on technology investments, we provide 24 / 7 support, technical resources, and years of experience in service delivery. Our key specialities include IT managed services, hardware supply, meeting room installations, AV solutions, remote working solutions, and more.

Role Description

This is a full-time on-site role for a Desktop Support Engineer - Backfill located in Madrid, spain. The Desktop Support Engineer will be responsible for providing technical support, troubleshooting desktop computers and computer hardware, and supporting printers.

Qualifications

• Desktop Computers and Computer Hardware skills
• Technical Support and Troubleshooting skills
• Printer Support
• Experience in IT support roles
• Strong problem-solving and analytical skills
• Knowledge of networking and operating systems
• Excellent communication and customer service skills

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Computer and Network Security

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