Deployment Strategist - Junior

Orbio AI; Madrid; On-site; EUR 45,000 - 65,000; Full time

Job summary

Orbio AI is seeking a Deployment Strategist - Junior to own its largest enterprise accounts end-to-end. You will work with multi-country organizations, C-level stakeholders, and Forward Deployed Engineers to define problems, deploy in real operating environments, and drive adoption through training, enablement, and behavior change.

This outcomes-first role measures success by business impact, ROI, and expansion opportunities across teams and geographies.

Qualifications

• 2+ years of experience in management consulting, enterprise customer success, delivery, or a similar customer-facing role.
• Proven track record managing large, complex accounts and building trusted relationships with senior stakeholders.
• Hands-on experience owning implementations or complex customer engagements end-to-end.
• Fluent in Spanish and English, written and spoken.
• Willingness to travel 30–40%.
• Extreme ownership, low ego, and a structured, decisive approach in ambiguity.

Responsibilities

• Own the relationship, strategy, and outcomes for Orbio’s largest enterprise accounts.
• Engage with C-level stakeholders through strategic planning, business reviews, and ongoing operational partnership.
• Map customer operations end-to-end to identify problems, success metrics, and value drivers.
• Lead complex enterprise deployments from post-sale to production with multiple stakeholders and legacy systems.
• Drive adoption and behavior change through training, enablement, and close partnership with customer teams.
• Measure, quantify, and communicate ROI to decision-makers, including time-to-hire reduction, fill rates, cost savings, and hours reclaimed.
• Identify and develop expansion opportunities across teams, countries, and modules, and partner with Sales to close growth.
• Work daily with Forward Deployed Engineers to design and deliver solutions aligned with customer strategy.
• Translate frontline customer needs into structured product feedback for the product team.
• Travel to key accounts 2–3 times per month, representing approximately 30–40% travel.

Skills

Spanish (Fluent)

English (Fluent)

Stakeholder management

Enterprise account management

Strategic planning

Operational thinking

Job description

As Deployment Strategist - Junior , you will own Orbio’s largest and most complex enterprise accounts end-to-end. You’ll work directly with multi-country organizations, C-level stakeholders, and internal Forward Deployed Engineers (FDEs) to define the right problems, deploy Orbio in real operating environments, and drive adoption through training, enablement, and behavior change.

This is an outcome-first role. Success is measured by business impact, not by the number of deployments completed. You will help customers become true Orbio power users, quantify ROI, surface expansion opportunities, and feed structured product insights back to the team.

What you’ll do

• Own the relationship, strategy, and outcomes for Orbio’s largest enterprise accounts.
• Engage with C-level stakeholders through strategic planning, business reviews, and ongoing operational partnership.
• Map customer operations end-to-end to identify the right problems, success metrics, and value drivers.
• Lead complex enterprise deployments from post-sale to production in environments with multiple stakeholders, legacy systems, and change resistance.
• Drive adoption and behavior change through training, enablement, and close partnership with customer teams.
• Measure, quantify, and communicate ROI to decision-makers, including time-to-hire reduction, fill rates, cost savings, and hours reclaimed.
• Identify and develop expansion opportunities across teams, countries, and modules, and partner with Sales to close commercial growth.
• Work daily with Forward Deployed Engineers to design and deliver solutions aligned with customer strategy.
• Translate frontline customer needs into structured product feedback for the product team.
• Travel to key accounts 2–3 times per month, representing approximately 30–40% travel.

What success looks like

• Customers go live and stay live — Orbio becomes the execution layer, not a side project.
• ROI is visible and measurable, with clear business outcomes.
• C-level stakeholders trust you as an operational partner, not just a vendor contact.
• Accounts expand organically across geographies, modules, and volume.
• Product decisions are informed by real customer needs captured through your work.

Required qualifications and experience

• 2+ years of experience in management consulting, enterprise customer success, delivery, or a similar customer-facing role.
• Proven track record managing large, complex accounts and building trusted relationships with senior stakeholders.
• Hands-on experience owning implementations or complex customer engagements end-to-end.
• Strong operational thinking and workflow design intuition; you think in systems, not tasks.
• Fluent in Spanish and English, written and spoken.
• Willingness to travel 30–40%.
• Extreme ownership, low ego, and a structured, decisive approach in ambiguity.

Desired skills and competencies

• Experience working in SaaS, technology, or operations-heavy environments.
• Comfort collaborating closely with engineers and working around APIs, data flows, and integrations.
• Additional major European languages such as German, French, Italian, or Dutch are strongly preferred.
• Ability to influence change across complex organizations and align multiple stakeholders around shared outcomes.
• Strong communication skills, with the ability to translate operational complexity into clear business value.

Benefits and perks

• Opportunity to shape the deployment motion for a fast-growing AI company.
• High ownership and direct exposure to leadership.
• A meaningful role with real customer and product impact.
• Fast learning environment with high standards and strong team alignment.

Culture at Orbio

Orbio is a high-bar, high-intensity environment for people who want to do meaningful work and enjoy building. We optimize for impact, not comfort.

We operate as one team with extreme ownership. We value alignment over size, mission over ego, and customers over internal convenience. We ship fast, learn quickly, challenge directly, and hold a high bar because we care deeply about outcomes.