Deployment & Ramp-up Engineer, Mechatronics & Sustainable Packaging Customer Experience

TN Spain; Gelida; Presencial; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un ingeniero de operaciones para liderar proyectos de tecnología de cumplimiento y robótica. Este papel clave implica coordinar la instalación y optimización de soluciones integradas en centros de cumplimiento, asegurando que las tecnologías sean seguras y eficientes. Con un enfoque en la mejora continua y la satisfacción del cliente, el candidato ideal trabajará en colaboración con equipos de ingeniería y operaciones, viajando por Europa hasta un 90% del tiempo. Si te apasiona la tecnología y deseas marcar la diferencia en un entorno dinámico, esta es la oportunidad perfecta para ti.

Formación

• Experiencia en gestión de proyectos grandes y complejos en entornos automatizados.
• Fuerte formación técnica en ingeniería mecánica o eléctrica.

Responsabilidades

• Coordinar la instalación y puesta en marcha de tecnología de cumplimiento en Europa.
• Gestionar la planificación táctica de proyectos multifuncionales de gran impacto.

Conocimientos

Gestión de Proyectos

Ingeniería Mecánica

Ingeniería Eléctrica

Comunicación

Mejora Continua

Resolución de Problemas

Educación

Grado en Ingeniería

Máster en Ingeniería

Herramientas

Microsoft Office

AutoCAD

REVIT

BIM 360

Descripción del empleo

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Deployment & Ramp-up Engineer, Mechatronics & Sustainable Packaging Customer Experience, Gelida

Client: Amazon EU SARL (Spain Branch)

Location: Gelida, Spain

Job Category: Other

EU work permit required: Yes

Job Views: 1

Posted: 29.03.2025

Expiry Date: 13.05.2025

Job Description:

Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer to be a part of our global effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers. In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products’ lifecycle (from product development, to deployment, to support & service), embodying Amazon’s leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform “stand-alone work-cells” into “end-to-end integrated solutions” that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service.

This position is responsible for the schedule, scope and cost planning for large scale fulfillment technology and robotics projects into both live and new fulfillment centers across Europe. As an operations engineer, your primary role is to own the coordination and execution of installation, commissioning, and performance ramp up of the product in the field allowing the engineering and product team to focus on the system performance improvement and optimization. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer.

Come help us make history!

Key job responsibilities:

1. You will manage the development of project plans and technical solutions which may be defined.
2. You will influence internal and external partner teams and suppliers.
3. You will own the tactical planning on the installation of difficult cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors.
4. You will support the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuous improvement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of the customer.
5. You will own communication of program execution and performance both verbally and in writing, consolidating inputs across multiple internal cross-functional business teams.
6. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across Europe, upwards of 90% or more.

A day in the life:

In this role you will be focused on two primary lines of effort. The first is deployment project management, and the second is product ramp up support. On a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status. You will manage the day to day project scheduling and budget management, and work on continuous improvement activities to improve the projects in your space. You will spend time with mentors and your manager to develop your professional skills, and collaborate amongst your team to move the needle on the services you are accountable for.

About the team:

The CX (Customer Experience) team within Mechatronics & Sustainable Packaging works backwards from Internal Customer insights to (1) Validate, (2) Deploy and (3) Support MSP solutions globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal Customers (Maintenance, Operations, ACES, Process Engineering, GES Ops Engineering, etc.), enabling vertical integration and life-cycle management of MSP solutions across 3 pillars: (1) Quality Assurance, (2) Deployment & Ramp-up, and (3) Support. (1) MSP CX Quality Assurance is a new team under establishment that will own qualifying and testing MSP solutions, and validating they are ready to launch; it will adopt a comprehensive and continuous approach to qualification, beginning at the earliest stages of one’s lifecycle to represent Customer requirements and continues through all future changes towards the latest stage of deprecation, working backwards from Customer needs. This team will tightly partner both within MSP (with the product, development and scale teams) and outside MSP (with Ops, RME, PE, ACES, GES, etc.). (2) MSP CX Deployment & Ramp-up leads on-site implementation activities providing continuity from early field-Alphas/prototypes, through Betas, and up to General Availability (GA) through the first few months of site ramp-up. (3) MSP CX Support provides Technical, Safety, Operations, and Maintenance Support for MSP solutions that have graduated to Production.

BASIC QUALIFICATIONS

• Bachelor’s degree in Engineering (Mechanical or Electrical Engineering) or other STEM field degrees.
• Experience and strong technical background in relevant fields of automated or non-automated material handling equipment.
• Experience directly managing and responsible for multiple large projects.
• Experience with Microsoft Office products and applications.
• Experience using CAD software (AutoCAD, REVIT, BIM 360, etc.).
• Ability to travel upwards of 90%.

PREFERRED QUALIFICATIONS

• Master’s degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field.
• Experience in Logistics, Distribution, or Fulfillment processes.
• Experience in Six Sigma, Lean manufacturing or other operations engineer tools.
• Demonstrated design and/or implementation experience with integrated automation solutions, such as material handling systems, high-speed packaging lines, or manufacturing lines.
• Experience with benchmarking technical equipment and metrics.