Descripción del trabajo
The Sales Account Executive is responsible for developing new business relationships, in this instance specifically with clients principally in the Travel & Tourism sector, and serving as the first level of support to prospective and existing clients. The role will be a split of approximately 50% of the time farming (managing and growing existing accounts) and 50% of the time hunting (full sales cycle from prospection to onboarding of new clients and consequent ongoing account management of these accounts).
Main responsibilities :
- Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services
- Manage and lead regional business development activities to drive new revenue
- Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
- Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
- Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
- Formulate sales plan to achieve monthly, quarterly, and annual sales targets
- Present TransPerfect’s solutions via one-on-one, group, online and in-person meetings.
- Creatively problem solve to improve current new business development strategy within assigned regional market and vertical industry
- Negotiate rates and deadlines with prospective and current clients
- Educate prospective and existing clients regarding the translation process, including rates, justification for turnaround time and competitors’ information
- Develop a regional / national account strategy as well as program level strategies to achieve the stated revenue and margin goals
- Effectively grow existing high-level customer relationships within clients
- Complete all other tasks that are deemed appropriate for the role and assigned by the manager / supervisor
Essential skills and experience required :
- Minimum Bachelor’s Degree or its equivalent
- Native level of Spanish with superior written and spoken communication skills in English
- Strong interpersonal skills with the ability to build and maintain relationships both with clients and internal teams
- 2-4 years´ professional experience in a B2B sales environment managing the full sales cycle from lead generation to closing deals
- Motivated with a proactive attitude and the ability to work independently and take ownership
- Results-driven, comfortable working to targets and KPIs with a proven track record of meeting or exceeding sales objectives in previous roles
- Good attention to detail and analytical skills needed to project revenues, monitor budgets and other necessary calculations
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Interest in Strategic Business Development and / or Client Services / Account Management as a long-term career path
- Most importantly, the ideal candidate must demonstrate ability to : multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service
Desired skills and experience :
- Professional experience working within a corporate role for clients within the Travel & Tourism sector
- Professional working proficiency in additional languages