Demand Account Manager

HyperGuest Ltd.; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

HyperGuest Ltd. is seeking an Account Manager to enhance relationships and optimize sales within the international travel industry. In this dynamic role based in Barcelona, you will be pivotal in liaising with clients and internal teams to drive performance and deliver exceptional service. Ideal candidates possess a proactive mindset, relevant experience, and strong analytical skills.

Formación

• 2 years of experience in the travel or travel-tech industry.
• Highly proactive and analytical orientation.
• Excellent English skills; knowledge of other languages is advantageous.

Responsabilidades

• Ensure optimal customer relations and performance.
• Monitor and optimize sales performance.
• Maintain continuous communication with accounts to identify sales opportunities.

Conocimientos

Customer Relationship Management

Sales Support

Analytical Thinking

Teamwork

Proactivity

Herramientas

Google Suite

MS Excel

CRM knowledge (Zoho/Salesforce)

Descripción del empleo

HyperGuest, is a dynamic start-up company that develops groundbreaking, game-changing technology for the international travel industry. We are growing and hiring an Account Manager to continue our global expansion. The account manager plays a key role in the organization. You will be the main point of contact for your designated customers and liaise with different departments within Hyperguest to make sure all operations run smoothly.

Responsibilities :

• Cover all necessary actions and measures to guarantee the best relations and performance of our customers
• Continuous sales performance monitoring and optimization based on volume, revenues and contract values
• Constant communication with accounts to optimize connection and identify sales opportunities
• Bring contracts between travel partners and hotels
• Resolution of escalated customer service requests

Requirements :

• 2 years experience, preferably in the travel or travel-tech industry, hotel online distribution or revenue management.
• 2+ years experience within hotel online distribution or revenue management.
• Experience with sales support and marketing concepts
• Highly proactive, creative and analytical orientation
• High organizational skills
• Strong willingness to deliver and exceed on targets
• Knowledge and experience with the use of Google Suite (Gmail, Google Drive, Google Docs, Slides and Slack)
• Knowledge of MS Excel and other office applications
• Excellent English language skills, other major languages will be an advantage
• Analytical thinking
• Strong team worker
• Knowledge of Postman is a plus
• Capable of reading and understanding logs is a plus
• CRM knowledge (Zoho / Salesforce or other)

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Contract

Job function

• Job function Sales and Business Development

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