Delivery Expert - Turkey

Alight Solutions; Granada; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join a dynamic team at a forward-thinking company as a Delivery Expert, where you will play a vital role in managing payroll processes and ensuring client satisfaction. This position offers an opportunity to engage in exciting projects, collaborate with diverse teams, and contribute to the success of a global organization. With a focus on continuous improvement and a commitment to employee well-being, this role is perfect for those looking to make a meaningful impact while growing their career in a supportive environment. Embrace the chance to connect passion with purpose and help drive the vision forward in a company that values diversity and inclusion.

Servicios

Health coverage options

Wellbeing and support programs

Retirement plans

Vacation and sick leave

Maternity, paternity & adoption leave

Continuing education and training

Formación

• At least 4 years’ experience in payroll roles with business analysis skills.
• Experience in a global organization and HR consulting is preferred.

Responsabilidades

• Run end-to-end payroll and support client requests in a BAU environment.
• Participate in client workshops and testing activities.

Conocimientos

Fluent in English

Advanced Excel

HR Consulting

Payroll processing

Business analysis

Descripción del empleo

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

Position Overview

The Delivery Expert is responsible for running the payroll processing in the day to day BAU environment. The Delivery Expert is the first point of contact for any client requests and works with the Payroll Country Owner (PCO) to provide customer service, while following the country standards.

The DE is also involved in the activation phase, which includes participation in client workshops, testing activity and any support the PCO may need during this phase.

Key Responsibilities

• Run end-to-end payroll following payroll calendar(s) and agreed processes
• Participate in projects activating the customer solution, including set up and the testing of Strada Pay customer workbooks where appropriate and with PCO support
• Participate in project meetings and provide input in status report
• Follow country standards and best practices for the client solution
• Support with Client workbooks and related product and process documentation
• Complete client testing scenarios for each product release and client workbook update
• Ensure SOC controls are completed on time and with the necessary evidence
• Conduct Knowledge Transfer sessions and support colleagues and clients
• Act as the first point of contact for client support
• Ability to recognize and deal appropriately with sensitive and confidential information
• Support improvement initiatives
• Update internal stakeholders in a timely and accurate way
• Participate in projects and activities as needed

Knowledge, Skills, Abilities, and Experience

• Fluent in English (written, oral)
• Advanced level of Excel
• HR Consulting, payroll and outsourcing industry experience
• A solutions-based thinker with a natural inquisitive mind

Work Experience

• At least 4 years’ experience in a payroll role
• Business analysis experience
• Experience working for a global organization with a multi-cultural environment

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Equal Employment Opportunity

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to Work

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.