Deal Desk Expert

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in joining our mission, scroll down to apply now.

We encourage applicants from all ethnic groups, genders, sexualities, ages, abilities, and under-represented groups to apply. We prioritize a sense of belonging and have 4 ERGs (Women, Disability, Queer, Minorities in Tech) that meet regularly with the People team. During interviews and beyond, we encourage anyone needing accommodations to request them from their recruiter.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. Learn more about Remote's AI guidelines here.

All positions are fully remote. You do not need to relocate to join us!

What this job can offer you

This is an exciting time to join Remote and make a difference in the global employment space as a Deal Desk Expert (6-month contract) within our Revenue Operations team.

This role supports a specific project and increased workload within the Expansion team.

What you bring

• Experience in Deal Desk, Commercial Pricing Strategy, and Financial Analysis roles in the software industry.
• Strong analytical skills and practical judgment in complex situations.
• Expertise in data modeling and experience with complex models in Google Sheets/Excel.
• Ability to collaborate with Go-To-Market teams and cross-functional departments.
• Understanding of software revenue recognition principles.
• Excellent communication skills, both written and oral.
• Data-driven with meticulous attention to detail.
• Ability to multitask and prioritize during high-volume periods, with schedule flexibility for end-of-month, quarter, and year-end.
• Self-motivated, able to work under pressure in a fast-paced environment, diligent with deadlines, and capable of multitasking.
• Proficiency in Salesforce and CPQ.
• Fluent in English, both written and spoken.

Remote experience is a plus but not required.

Key Responsibilities

• Build and manage order form-based deals for the Expansion team.
• Own the expansion calculator and suggest process improvements.
• Communicate non-standard requests from Sales clearly and accurately in the Deal Approval System.
• Serve as a trusted advisor on deal structure and quoting.
• Ensure timely, compliant, and commercially sound offers with the Account Managers.
• Design solutions to automate Deal Desk Expansion processes.
• Manage quote management and pricing approvals, ensuring compliance with policies.
• Interpret contractual language and escalate issues as needed.
• Monitor the Deal Desk case queue for assistance and advice.
• Coordinate with Sales leadership on deal closures.
• Work with the Compensation team to ensure accurate reflection of bookings for commissions.

Reporting to: Director, Field Operations, Planning & Compensation

Team: Revenue Operations

Location: Prioritizing candidates in EMEA

Start date: As soon as possible

Remote Compensation Philosophy

We ensure fair, unbiased compensation and pay above in-location rates, supporting global talent-hiring and local wealth in developing countries. Our salary range for this role is $63,300 to $91,000 USD, determined by role, level, location, skills, experience, and market demands. Actual pay depends on various factors and may change.

Application process

Roughly 4 hours across 6 weeks: recruiter interview, manager interview (Daniela Villani), team interview (Antonella Sidoni).

Our benefits are detailed at remote.com/r/benefits. Benefits include local social event budgets, co-working spaces, and flexible work planning.

Work-life balance

We work asynchronously, allowing you to plan your schedule around your life. We encourage ownership, proactivity, and prioritizing personal and family needs.

If interested, apply now by filling out the form below and uploading your CV in PDF format. Please submit your application in English or include your LinkedIn profile if your CV is not up-to-date. We appreciate your demographic data for diversity tracking, optional and confidential.