Data Operation Specialist

Havas Group Asia Pacific; Las Palmas de Gran Canaria; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

A leading company in media data management seeks a Global Data Operations Specialist to oversee data operations and ensure quality service delivery. This role involves managing teams, ensuring data quality, and acting as a bridge between global teams. Ideal candidates will have a technical degree, proficiency in data technologies, and at least three years of relevant experience.

Formación

• At least 3 years of experience in data management.
• Fluent in Spanish and English.
• Broad knowledge of data platforms in media.

Responsabilidades

• Manage data operations and ensure quality of service.
• Coach and support the team of data operations specialists.
• Document solutions and processes in concise guides.

Conocimientos

Data management

Analytical skills

Problem-solving

Communication

Team management

Technical documentation

Educación

Degree in computer science, engineering, or related field

Herramientas

SQL

PL/SQL

Java

Perl

Python

Shell scripting

Unix

Google Cloud

AWS

Descripción del empleo

Data Operations, Platform & User Support

Relationships

Job Summary

The Global Data Operations Specialist is responsible for managing the Havas data management platforms.

He/She ensures data operations delivery and provides excellent customer service.

He/She works on the global integration of the team, acting as a bridge between different areas located worldwide and ensuring knowledge flow across all areas.

This role reports to the Senior Manager, Data Solutions.

Main Responsibilities

1. Data operations management

Ensure the proper functioning of data platforms and processes, including data collection, integration, and processing.

• Monitor and manage data quality processes and data integrations.
• Perform corrective and evolutive maintenance of all data exchange and data solution processes.
• Be responsible for the quality and security of data.
• Ensure quality of service; oversee user support and help desk functions.
• Troubleshoot technical issues and assist in technical improvements, cascading information to development teams.
• Document data operations and monitoring solutions in clear, concise guides.

1. Team management

Coach, guide, and support the team of data operations specialists and developers.

• Motivate and foster a positive work environment.
• Ensure effective knowledge transfer in both directions by establishing proper protocols.
• Enhance team effectiveness.

Education & Languages

Education

Degree in computer science, engineering, or a related technical field.

Previous Experience

At least 3 years of professional experience in data management.

Language Skills

Fluent in Spanish and English.

• Broad knowledge of Data Platforms in the media space, including infrastructure and operational levels.
• Strong command of ad-serving systems, DSPs, and data management solutions.
• Minimum of 3 years experience with data technology/management on big data platforms.
• Proficiency in SQL, PL/SQL.
• Skills in languages such as Java, Perl, Python, Shell scripting, Unix.
• Knowledge of new-generation data platforms like MPP databases, Hadoop, or Spark is a plus.
• Experience with IT procedures, data quality requirements, and agile/SCRUM environments.
• Robust knowledge of cloud computing platforms such as Google Cloud and AWS.
• Strong interpersonal, written, and oral communication skills.
• Excellent analytical and problem-solving skills.
• Experience with IT project management software.
• Ability to write technical documentation and operational how-tos.

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