Data Centre Technical Services Systems Integration Specialist

nttlimited; Madrid; Híbrido; EUR 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid Working

Resumo da oferta

NTT DATA is seeking a seasoned Data Center TS Systems Integration Specialist to provide technical support for clients in medium to complex environments, covering installation, integration, deployment, configuration and fault management.

You will compile clear technical specifications, develop backup planning, and work toward expert certifications while growing business knowledge in a global team.

Qualificações

• Bachelor's degree in Information Technology, Computing or related field.
• Certifications listed include HPE/Dell/VMware etc. and storage-related credentials.
• Experience in technical implementation engineering and client engagement.

Responsabilidades

• Interacts with clients on site and remotely to meet complex requirements.
• Writes reports and project documentation; assists with SOPs for installations and fixes.
• Mentors junior engineers and coordinates activities.
• Contributes to higher-complexity design work and owns relevant technologies.

Conhecimentos

Microsoft technologies

Formação académica

Bachelor's degree in Information Technology or Computing

Ferramentas

HPE Proliant servers

3PAR

Primera

Alletra

Simplicity

Synergy

StoreOnce

MSA Storage

PowerEdge servers

Unity

PowerStore

PowerScale Isilon

RecoverPoint/VE

PowerProtect/Data Domain

VxRail

VMware VCP-DCV

vSAN

SRM

Dell Information Storage Associate - DCA-ISM

Veritas NetBackup

Azure Fundamentals

Cisco UCS Servers

Cisco MDS SAN Switches

Brocade SAN Switches

Zoning

Nutanix concepts

Descrição da oferta de emprego

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Data Center Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients and involved in medium to complex environments for installation, integration, deployment, configuration and fault management.

This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.

This role works towards professional to expert level certification, whilst at the same time developing business knowledge.

Key responsibilities

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

To thrive in this role, you need to have

• Relevant proficiency in following Microsoft technologies - HPE, DELL, VMware, Veeam, CompTIA A+, Cisco UCS Servers, Brocade SAN Switches, Cisco MDS SAN switches, Nutanix concepts.
• Comprehensive understanding and appreciation of technical design principles.
• Seasoned understanding of project and administration processes.
• Display a strong learning orientation.
• Excellent written and verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.
• Proficient in Visio, LLD and As Build document design.

Academic qualifications and certifications

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Relevant certifications such as - HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, Synergy, StoreOnce, MSA Storage; Dell PowerEdge servers, Unity, PowerStore, PowerScale Isilon. Recoverpoint Appliance/VE, PowerProtect/Data Domain, VxRail; VMware Certified VCP-DCV, vSAN, SRM; Dell Information Storage Associate - DCA-ISM; Veeam Backup and Recovery and or Veritas Netbackup; Azure Fundamentals; Cisco UCS Servers. Cisco MDS and Brocade SAN Switches - Zoning.

Required experience

• Seasoned level work experience in a technical implementation engineering.
• Seasoned experience engaging with clients and conducting presentations.
• Seasoned experience in report writing.
• Seasoned project management experience.

Workplace type

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

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NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to decep