Data Centre Technical Services Systems Integration Specialist

NTT DATA, Inc.; Madrid; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid Working

Job summary

NTT DATA is seeking a seasoned Data Center Technical Services (TS) Systems Integration Specialist to provide expert technical support in medium to complex environments. You will install, integrate, deploy, configure and manage fault handling while creating clear technical specifications and backup solutions.

The role emphasizes professional to expert certification development and strong business knowledge, with a hybrid workplace and client-facing responsibilities on site and remotely.

Qualifications

• Bachelor's degree or equivalent in IT/Computing or related field.
• Relevant certifications listed in the ad such as storage, virtualization, and networking.
• Experience with design principles and project administration.

Responsibilities

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems to third parties or drives resolution.
• Writes reports and project documentation.
• Mentors junior engineers and coordinates activities.
• Owns relevant technologies according to domain/specialization.

Skills

HPE Proliant

Dell PowerEdge

VMware

Veeam

CompTIA A+

Cisco UCS

Brocade SAN

Cisco MDS SAN

Nutanix

Education

Bachelor's degree in Information Technology or Computing

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Data Center Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients and involved in medium to complex environments for installation, integration, deployment, configuration and fault management. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge.

Key responsibilities:

• Interacts with clients on site and remote to meet complex requirements of a solution.


• Escalates unresolved problems and issues to the relevant third parties.


• Responds to escalated client requests.


• Escalates complex problems to the relevant third parties.


• Writes reports and proposals and completes and maintains project documentation.


• Assists with the documentation of standard operating procedures relating to installations and fixes.


• Acts as coach and mentor to more junior Implementation Engineers and Technicians.


• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.


• Included in higher complexity design work, with input to the design expected.


• Expected to take ownership of relevant technologies according to domain or specialization.


• Performs any other related task as required.

To thrive in this role, you need to have:

• Relevant proficiency in following Microsoft technologies - HPE, DELL, VMware, Veeam, CompTIA A+, Cisco UCS Servers, Brocade SAN Switches, Cisco MDS SAN switches, Nutanix concepts.


• Comprehensive understanding and appreciation of technical design principles.


• Seasoned understanding of project and administration processes.


• Display a strong learning orientation.


• Excellent written and verbal communication skills.


• Demonstrate a client service orientation.


• Hands‑on proactive in approach.


• Proficient in Visio, LLD and As Build document design.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.


• Relevant certifications such as - HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, Synergy, StoreOnce, MSA Storage; Dell PowerEdge servers, Unity, PowerStore, PowerScale Isilon. Recoverpoint Appliance/VE, PowerProtect/Data Domain, VxRail; VMware Certified VCP-DCV, vSAN, SRM; Dell Information Storage Associate - DCA-ISM; Veeam Backup and Recovery and or Veritas Netbackup; Azure Fundamentals; Cisco UCS Servers.


• Cisco MDS and Brocade SAN Switches - Zoning.

Required experience:

• Seasoned level work experience in a technical implementation engineering.


• Seasoned experience engaging with clients and conducting presentations.


• Seasoned experience in report writing.


• Seasoned project management experience.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.