Data & Analytics Manager

buscojobs España; Comunidad Valenciana; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading company in Customer Experience services is seeking a Data & Analytics Strategist. The role involves developing analytics strategies, managing complex projects, and leading a team. The ideal candidate will have a strong background in data analysis and project management, alongside excellent communication skills.

Servicios

Permanent contract with flexible scheduling

Certification plans for skill enhancement

Home office support

Flexible benefits (public transport, meal tickets, etc.)

Health insurance

Opportunities for professional development and growth

Formación

• Minimum of 5 years in a similar role (Project Manager / Solution Architect).
• Extensive experience in business data collection, interpretation, and process optimization.

Responsabilidades

• Develop a comprehensive understanding of the analytics sector.
• Deliver services for highly complex and high-risk projects.
• Act as a role model and manage team development.

Conocimientos

English

Time Management

Conflict Resolution

Educación

Bachelor's degree in Computer Engineering

Bachelor's degree in Business Administration

Herramientas

Talend

Pentaho

Datorama

SQL

Python

Tableau

Power BI

Salesforce CRM Analytics

Descripción del empleo

Omega CRM is a Merkle & Dentsu company, leader in the development of Customer Experience services, with over 20 years of experience in applying technology to marketing and fostering unique customer relationships. We are seeking a Data & Analytics Strategist.

Responsibilities

1. Gain industry and market expertise by participating in various projects, providing clients with a benchmark perspective.
2. Develop a comprehensive understanding of the analytics sector, contributing to business objectives by creating new products and services aligned with client needs.
3. Analyze, estimate, and develop proposals to support the commercial team.
4. Identify when specialists from other service lines are needed to enhance client advisory.
5. Implement mechanisms to identify and control commercial risks during pre-sales.
6. Analyze and interpret risks before project initiation and communicate them to Operations.
7. Deliver services for highly complex and high-risk projects in coordination with Operations.
8. Develop new methodologies within their field to impact others and improve outcomes.
9. Evaluate implementation results against the proposed solution, assessing efficiency and customer satisfaction.
10. Act as a role model and manage team development as a People Lead, including establishing communication strategies, developing talent, and supporting professional growth.

Qualifications & Skills

1. Bachelor's degree in Computer Engineering, Business Administration, or related field, or equivalent vocational training.
2. Strong foundation in platform development, organization, time management, conflict resolution, and English proficiency.
3. Extensive experience in business data collection, interpretation, and process optimization.
4. Minimum of 5 years in a similar role (Project Manager / Solution Architect).
5. Proficiency in software tools such as Talend, Pentaho, Datorama, SQL, Python, Tableau, Power BI, Salesforce CRM Analytics.
6. Experience collaborating with business and technology teams to enhance services and customer experience.
7. Languages: English proficiency.

What We Offer

1. Permanent contract with flexible scheduling.
2. Certification plans for skill enhancement.
3. Home office support.
4. Flexible benefits (public transport, meal tickets, etc.).
5. Health insurance.
6. Opportunities for professional development and growth.

About Us

Omega CRM, a Merkle company, is a global digital firm specializing in accelerating business experiences through customer-centric solutions, technology, data, and AI. As part of the largest Customer Experience Management agency in Spain, we offer integrated end-to-end solutions across media, creativity, content, technology, and strategy, with over 23 years of experience and a diverse team of over 580 professionals from 24 nationalities. We operate across industries including retail, healthcare, pharma, real estate, education, and more. Our client satisfaction rating is 4.9/5, and we have received awards such as Salesforce Partner of the Year FY23 Iberia. We believe in growth through people, guided by values of talent, flexibility, commitment, and collaboration.