Danish Customer Service Agent

JR Spain; Barcelona; Presencial; EUR 28.000 - 35.000; Jornada completa

Descripción de la vacante

A customer service company in Barcelona is seeking a Danish Customer Service Agent. Responsibilities include assisting customers with payment terminal issues and troubleshooting. The ideal candidate speaks Danish (C2 level) and English, with basic computer skills. The job includes paid training, free Spanish lessons, and additional employee benefits. Working hours include shifts during evenings and weekends.

Servicios

Paid training

Free Spanish lessons

Meal cards

Transport cards

Private insurance

Free fruit and coffee

Growth opportunities

Formación

• Experience in a call centre is advantageous.
• Ability to follow procedures around sensitive data.
• Flexibility regarding working hours is important.

Responsabilidades

• Assist customers with installations of their payment terminals.
• Troubleshoot reported issues.

Conocimientos

Danish (C2 level)

Good command of English

Basic computer skills

Flexibility and punctuality

Descripción del empleo

Job Title: Danish Customer Service Agent, Barcelona

Client:

Location:

Barcelona, Spain

Job Category:

Other

EU work permit required:

Yes

Job Reference:

354816617793716224032460

Job Views:

1

Posted:

23.07.2025

Expiry Date:

06.09.2025

Job Description:

Responsibilities:

1. Assist customers with installations and new settings of their payment terminals.
2. Troubleshoot reported issues.

Requirements:

1. Speak Danish (C2 level) and have a good command of English; other languages are a plus.
2. Call centre experience is advantageous but not required.
3. Basic computer skills are necessary.
4. Ability to follow procedures around sensitive data.
5. Flexibility and punctuality regarding working hours, including shifts in the evenings and on weekends.

Benefits:

1. Paid training.
2. Free Spanish lessons (once a week).
3. Atmospheric, people-oriented call centre with a friendly environment.
4. Market-based salary with potential bonuses.
5. Employee benefits such as meal cards, transport cards, and private insurance.
6. Free fruit and coffee.
7. Growth opportunities.

Working Hours:

Monday to Friday, 08:00 - 20:00, and Saturday 10:00 - 14:00. Shifts will be divided within these hours.