Danish Customer Service Advisor

NewCo Communications; Barcelona; Híbrido; EUR 24.000 - 28.000; Jornada completa

Descripción de la vacante

NewCo Communications is seeking a Danish Customer Service Advisor to create outstanding customer experiences in Barcelona. You will provide support for payment solutions, delivering exceptional service through a mix of hybrid working environments. This role offers comprehensive training, competitive salary, and numerous perks in a diverse and vibrant workplace.

Servicios

Free coffee

Fruit

Spanish lessons

PT sessions

Mental health support via the Ifeel app

Formación

• Native-level proficiency in Danish (spoken and written) and good English skills.
• Customer service experience is beneficial but not required.
• Comfortable using computer systems and software.

Responsabilidades

• Connect with B2B customers via phone and email to provide service-oriented solutions.
• Handle administrative tasks and follow up on customer inquiries.
• Foster a positive work environment and motivate colleagues.

Conocimientos

Problem-solving

Communication

Multitasking

Attention to detail

Educación

High school diploma or equivalent

Descripción del empleo

Danish Customer Service Advisor - BARCELONA

Join to apply for the Danish Customer Service Advisor - BARCELONA role at NewCo Communications .

We are seeking exceptional individuals to be the friendly voice on the other end of the line, ensuring our customers receive outstanding care. At our company, we pride ourselves on creating fantastic service experiences, and we want you to join us in this mission.

If you are a Danish speaker, passionate about customer service, thrive in a dynamic environment, and enjoy connecting with people, this opportunity is for you Embrace our innovative hybrid working model and join us

Tasks

In this role, you will undergo comprehensive training to deliver excellent customer service for a client in the payment industry.

You will support customers with setting up and configuring payment terminals or online solutions, and resolve any issues they report. Work from home or our vibrant office space.

The responsibilities

• Communication : Connect with B2B customers via phone and email, providing service-oriented solutions.
• Administration : Handle admin tasks and follow up on questions and requests.
• Teamwork : Foster a positive environment, motivate colleagues, and ensure customers feel appreciated.

Requirements

Your profile :

• Native-level proficiency in Danish (spoken and written) and good English skills.
• High school diploma or equivalent.
• Customer service experience is a bonus but not required.
• Problem-solving skills to address inquiries and issues efficiently.
• Ability to multitask and pay attention to detail in a fast-paced setting.
• Comfort with using computer systems and software.
• Flexibility to work shifts including evenings, weekends, and holidays.

What we offer :

• Hybrid work model : Mix of office and remote work.
• Competitive salary + evening compensation .
• Career growth opportunities in an international company.
• Extensive training and development .
• Fun workplace with diverse cultures and events.
• Perks : Free coffee, fruit, Spanish lessons, PT sessions, mental health support via the Ifeel app.

If these points match your strengths and goals, we look forward to hearing from you Join us and start an exciting career in a company that values every individual. We can't wait to welcome you

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