Cybersecurity Support Technician

Hack in Hire; Comunidad de Madrid; Hybrid; EUR 32,000 - 39,000; Full time

Job summary

Hack in Hire is hiring a Cybersecurity Support Technician to administer, support, and operate the cybersecurity platforms that protect our client's infrastructure in Madrid, Spain.

You will work across endpoint, access control, proxy and network security solutions, contribute to incident management, and collaborate with a team in a fast‑paced, global environment.

Qualifications

• STEM degree or higher technician qualification (Vocational Training).
• Minimum 3 years of proven experience in cybersecurity platform admin/ops.
• Experience with endpoint security (Palo Alto Cortex preferred).
• Experience with PAM (Sealpath), proxy and NAC solutions.
• Experience in security incident management and response.

Responsibilities

• Administer, support, and operate cybersecurity platforms for client infrastructure.
• Work across endpoint, access control, proxy and network security solutions.
• Participate in security incident management and response cycle.

Skills

Cybersecurity experience

Incident response

Team collaboration

Education

STEM degree or higher technician diploma

Tools

Palo Alto Cortex

Sealpath

Proxy/NAC security tools

NAC solutions

Job description

We’re hiring a Cybersecurity Support Technician

Location: Madrid, Spain

Salary: From 35k€

At Hack in Hire we are looking for a Cybersecurity Support Technician on behalf of one of our clients.

Our client is one of the leading digital, information, and communications technology company, and one of the world's top ICT service providers. With more than 50 years of experience delivering innovative technology solutions, they are a team of over 140,000 professionals committed to creating a more sustainable world through innovation.

The role

We are looking for a Cybersecurity Support Technician to administer, support, and operate the cybersecurity platforms that protect our client's infrastructure. You will work across endpoint, access control, proxy, and network security solutions, and take part in the security incident management and response cycle.

Requirements

• University degree in a STEM field, or a Higher Technician qualification (Vocational Training, CFGS).
• At least 3 years of demonstrable experience in the administration and operation of the cybersecurity platforms described in this posting.
• Experience administering and supporting endpoint security solutions (Palo Alto Cortex preferred).
• Experience administering and supporting PAM solutions (Sealpath).
• Experience administering and supporting proxy solutions.
• Experience administering and supporting NAC solutions.
• Experience in security incident management and response.

Certifications

At least two current vendor certifications in any of the following technologies:

• Forcepoint Next Generation Firewall – internal firewalls.
• UTM Check Point – external firewall with IPS and web filtering functionality.
• Tufin – centralised firewall management system.
• F5 – reverse proxy, WAF, and load balancer.
• Arista / Mojo Networks – wireless intrusion detection and prevention system (1 console).
• CounterACT / ForeScout – network access control system.
• Tenable.sc – vulnerability manager with professional Nessus scanning probes.
• Trend Micro Deep Discovery Analyzer – sandboxing system.
• Trend Micro Deep Discovery Inspector – advanced threat detection system.
• Trend Micro InterScan Messaging Security Virtual Appliance – anti-spam system.
• Proxy SG Broadcom (Bluecoat) – web navigation control system.
• Nextcloud.
• One Identity Safeguard (SPPs and SPSs) – PAM.
• One Identity OneLogin – 2FA.

Valuable requirements

• Master's degree in Cybersecurity.

Working arrangement

• Location: Madrid.
• Hybrid model: 3 days on site and 2 days remote, flexible in principle. One on-call week per month.
• Schedule: Monday to Friday, split shift.

Hiring Process

Fully online:

• A filter from Hack In Hire.
• An interview with client's Talent Acquisition team.
• A technical interview with the client’s Project team.