Cybersecurity Platform Engineer: Cloud & SIEM

Veolia ? Hungary; Barcelona; Hybrid; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Hybrid Work Model

Life Insurance

Private Health Insurance

Flexible Benefits Program

Free Tax Advisory Service

Continuous Learning

Wellbeing Program

Financial Benefits

Wellhub (Gympass)

Exclusive Discounts

Great Place to Work Certified

Career Development Opportunities

Job summary

TD SYNNEX is seeking a Cloud Marketplace and Process Analyst to optimize European operations and drive onboarding of cloud solutions. You will collaborate with sales, IT, vendors, and country teams to deliver scalable, high-quality processes.

You will manage Freshdesk queues, analyze data, identify gaps, and implement improvements while supporting platform adoption and cross-functional initiatives across Europe. Fluent English and familiarity with cloud environments are essential.

Qualifications

• Strong analytical, problem-solving and organizational skills.
• Experience in process improvement, operations, or business analysis.
• Fluent English; additional European languages are a plus.

Responsibilities

• Manage Freshdesk queues and ensure timely resolution of support requests.
• Act as main contact for country teams, partners and stakeholders.
• Analyze and improve operational processes to increase efficiency and service quality.
• Identify process gaps and implement continuous improvement initiatives.
• Support vendor-related operational activities and platform management.
• Provide operational insights based on data analysis.

Skills

Analytical skills

Process improvement

Stakeholder management

Cloud/SaaS/IT services knowledge

Freshdesk familiarity

Excel and reporting tools

Vendor ecosystems knowledge

Cybersecurity interest

English fluency

Education

Microsoft Azure Fundamentals (AZ-900)

Security Fundamentals (SC-900)

AWS Cloud Practitioner

ITIL

Lean Six Sigma

Tools

Freshdesk

SAP

Microsoft Office

Job description

TD SYNNEX is seeking a Cloud Marketplace and Process Analyst to optimize European operations and drive onboarding of cloud solutions. You will collaborate with sales, IT, vendors, and country teams to deliver scalable, high-quality processes.

You will manage Freshdesk queues, analyze data, identify gaps, and implement improvements while supporting platform adoption and cross-functional initiatives across Europe. Fluent English and familiarity with cloud environments are essential.