Cyber Incident Management Lead (Hybrid Madrid)

Swiss Re; Madrid; Híbrido; EUR 60.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

Swiss Re in Madrid is seeking a Senior Incident Coordinator to lead cyber defense initiatives, coordinate response activities, and drive preparedness through exercises and thorough post-incident analysis. The role combines planning, documentation, and stakeholder coordination in a hybrid work setting.

You will design and facilitate tabletop simulations, manage incident playbooks, and report on metrics to improve resilience.

Formación

• Bachelor's degree in Business Administration, Information Technology, Cybersecurity, or equivalent practical experience.
• Experience in incident management, business continuity, or security operations.
• Demonstrated experience planning and facilitating tabletop exercises or simulations.
• Strong documentation skills with experience creating reports, playbooks, or procedural documentation.
• Excellent organizational and coordination abilities with attention to detail.
• Strong communication skills in English.

Responsabilidades

• Exercise Planning & Facilitation: Design, organize, and facilitate regular tabletop exercises and simulations to test and enhance the organization's incident response capabilities.
• Response Coordination: Support incident response efforts by coordinating resources, scheduling meetings, and ensuring proper communication channels are maintained.
• Documentation Management: Create and maintain comprehensive incident response documentation, playbooks, and procedures.
• Post-Incident Reporting: Compile detailed incident reports capturing timeline, actions taken, and impact assessments.
• Metrics & Analysis: Collect, analyse, and report on key incident metrics to identify trends and improvement opportunities.
• Lessons Learned: Facilitate post-incident review sessions and document findings to enhance future response efforts.
• Stakeholder Communication: Coordinate communications between technical teams and business stakeholders during and after incidents.
• Training Coordination: Organize and track participation in incident response training programs.
• Process Improvement: Identify and implement refinements to incident management processes based on lessons learned.
• Tool Administration: Support the maintenance and optimization of incident management platforms and documentation repositories.

Conocimientos

Incident management

Tabletop exercises

Documentation

Stakeholder communication

English proficiency

Security operations

Educación

Bachelor's degree in Business Administration/Information Technology/Cybersecurity (or equivalent)

Descripción del empleo

Swiss Re in Madrid is seeking a Senior Incident Coordinator to lead cyber defense initiatives, coordinate response activities, and drive preparedness through exercises and thorough post-incident analysis. The role combines planning, documentation, and stakeholder coordination in a hybrid work setting.

You will design and facilitate tabletop simulations, manage incident playbooks, and report on metrics to improve resilience.