Customs Coordinator

Lookiero; Murcia; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading online personal shopping platform in Murcia seeks a Customs Coordinator to manage customs-related activities and ensure compliance with international regulations. This role requires a Bachelor's degree, 3-5 years of experience in customs processes, and proficiency in English. The position offers remote work options and flexible hours, along with professional development opportunities.

Servicios

Possibility of remote work

Training platform

Flexible remuneration and benefits

Lookiero discounts

Professional growth opportunities

Formación

• 3-5 years of experience in customs processes.
• Official title of customs representative is desirable.
• Strong ability to interpret legal regulations.

Responsabilidades

• Manage customs documentation and processes to ensure compliance.
• Regularly review and refine customs procedures to enhance efficiency.
• Evaluate customs clearance data for improvement opportunities.
• Maintain accurate records of all customs clearance activities.
• Collaborate with customs authorities to resolve issues.
• Monitor and enhance operational performance of couriers.

Conocimientos

Customs processes (import, export, customs classification)

Fluent in English

Strong analytical mindset

Proficiency in Office package

Problem solving

Educación

Bachelor's degree in Industrial Engineering or Business Administration

Descripción del empleo

At Lookiero Outfittery Group, we are leading the transformation of online personalised shopping, making it more accessible and inspiring for everyone. Born from the merger of Lookiero and Outfittery—two pioneering companies in the industry—we have joined forces to create Europe's leading online personal shopping platform. Our mission is to empower thousands of customers, helping them discover their full potential and succeed in their everyday lives.

With a growing presence across Europe and a team of over 600 people, we are proud to shape the future of fashion through innovation, creativity, and purpose.

We are looking for a Customs Coordinator to join our Operations team, reporting to the Head of Transport. You will be responsible for ensuring the smooth and compliant flow of goods across international borders by managing all customs-related activities.

What will be your challenge?

• Customs documentation and processes: Manage all required customs clearance documentation for both incoming and outgoing shipments, ensuring full compliance with local and international customs regulations, including tariff classifications, valuation, and duty calculations.
• Continuous improvement & updating of customs processes: Regularly review and refine customs procedures to enhance efficiency. Stay up-to-date with changes in customs regulations, tax laws, and other relevant rules, ensuring that internal processes are updated to align with the latest requirements.
• Analyze performance and optimize customs procedures: Evaluate customs clearance data and performance indicators to identify opportunities for improvement. Ensure the adoption of the most suitable and cost-efficient customs procedures for each country, and develop strategies to strengthen the company’s overall customs clearance operations.
• Ensure proper documentation and record-keeping: Maintain accurate and comprehensive records of all customs clearance activities, ensuring compliance with legal and regulatory requirements while facilitating easy access for audits or reviews.
• Collaborate with customs authorities and stakeholders: Work closely with customs authorities, agents, and other relevant internal and external stakeholders to resolve any customs-related issues efficiently and to ensure the smooth and timely clearance of goods.
• Monitor and enhance operational performance: Proactively evaluate the performance of couriers, recommending improvements to optimize service levels. Monitor delivery times, return processes, and quality KPIs, and implement strategies for continuous improvement.

What will make you succeed?

• Bachelor’s degree in Industrial Engineering, Business Administration.
• At least 3-5 years of experience in customs processes (import, export, customs classification).
• Official title of customs representative would be a desirable requirement.
• Fluent in English, both written and verbal.
• Strong proficiency in the Office package.
• Strong analytical and data-driven mindset with a focus on problem solving.
• Ability to understand and interpret legal regulations and standards.
• Ability to work independently with a proactive approach to continuous improvement.

What will we bring to you?

• Possibility of remote work and flexible working hours. We support work and flexible hours so you can balance your personal life.
• Training Platform: We believe in training as a tool for professional evolution, keeping you up-to-date!
• Flexible remuneration and benefits platform offering interesting tax advantages and discounts.
• Lookiero Discounts: Enjoy discounts on your purchases at Lookiero, valid for friends and family.
• Professional growth through a personal development plan to evolve within Lookiero.

Your impact will be tangible, and we empower people in the “how”. Working in a startup environment, you will see the impact of your voice, ideas, and work very clearly on our business. You will be encouraged to share your opinions (well-argued, of course!). We also believe in giving freedom on how to achieve pre-agreed OKRs.

We are one team. With a culture of collaboration and support, everyone is always ready to help solve challenges and share a friendly chat. Good vibes reign!

If you want to be a key player in our team, see the impact of your work, and are excited to learn more about us and the position, APPLY.