CUSTOMER VALUE MANAGEMENT SPECIALIST

Eni; Jerez de la Frontera; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading energy company seeks a Customer Value Management Specialist for its Plenitude Iberia division in Santander. The role involves managing customer portfolio campaigns to enhance satisfaction through outbound sales channels, contributing to the company's growth in green energy.

Formación

• Ability to design activities using data.
• Effective in cross-functional teams.
• Flexibility to adapt to market changes.

Responsabilidades

• Enhance customer experience through data-driven decision-making.
• Develop campaigns to boost customer satisfaction and value.
• Present campaign results to stakeholders.

Conocimientos

Business acumen

Collaboration

Adaptability

Constructive feedback

Descripción del empleo

CUSTOMER VALUE MANAGEMENT SPECIALIST (IRC222705)

Duration: 15/01/2024 - 15/03/2024

Location: Santander, Cantabria, Spain

Family: Professional

Department: SALES OPERATIONS | Home | National | Expert | Residential

IRC222705 – CUSTOMER VALUE MANAGEMENT SPECIALIST

At Eni, we are seeking a Customer Value Management Specialist within Plenitude Iberia in Santander. You will be responsible for maintaining and enhancing customer portfolio management campaigns through outbound sales channels.

About Iberia

Plenitude is an energy company that combines retail and renewable energy generation, offering electricity and gas to over 10 million homes and businesses across Europe. We provide diverse career opportunities and are committed to expanding our green energy services.

This project aims to integrate renewables with retail energy services, increasing our offerings in green energy and infrastructure, providing growth opportunities for our team.

As a member of the Backoffice department at Plenitude Iberia, your responsibilities will include:

• Enhancing customer experience through data-driven decision-making.
• Developing new campaigns to boost customer satisfaction and value.
• Presenting campaign results to stakeholders.

Ideal candidates will possess:

• Business acumen with the ability to design activities from scratch using data.
• Ability to collaborate effectively in cross-functional teams.
• Flexibility to adapt to rapid market changes.
• Constructive feedback skills.

Contract type: Permanent

Location: Santander Calle Einstein, Spain, European Union