Customer Support with Dutch in Barcelona

Recruityard; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading customer support firm in Barcelona is seeking Dutch-speaking Customer Support Agents. In this role, you will assist high-value clients with digital advertising products and provide excellent customer care. Fluency in Dutch and proficiency in English are required. This position includes a competitive salary, performance bonuses, and opportunity for career advancement.

Servicios

Competitive monthly salary

Performance-based bonuses

Health insurance

Meal allowance

Full training provided

Real career progression opportunities

Formación

• Fluency in Dutch is mandatory.
• Strong communication, problem-solving, and interpersonal skills are required.
• Ability to manage multiple tasks in a fast-paced environment.

Responsabilidades

• Provide support to high-level clients via chat, email, and phone.
• Troubleshoot and resolve technical issues.
• Deliver pre- and post-sales support for digital advertising products.

Conocimientos

Fluency in Dutch

Proficient in English

Strong communication skills

Problem-solving skills

Interpersonal skills

Descripción del empleo

Overview

Location: Barcelona

Workload: Full-Time

Position Overview :

We are currently looking for Dutch-speaking Customer Support Agents to join a fast-growing team in Barcelona. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their presence online.

Main Responsibilities

• Provide support to high-level clients via chat, email, and phone.
• Assist customers with the self-serve advertising platform and related tools.
• Deliver pre- and post-sales support for digital advertising products.
• Troubleshoot and resolve technical issues, such as bugs or delivery errors.
• Communicate updates and resolutions to clients in a timely and professional manner.
• Identify opportunities for customers to enhance their advertising performance.
• Gather client feedback and share product insights to improve user experience.

Candidate Profile

• Fluency in Dutch (mandatory) and proficient English.
• Strong communication, problem-solving, and interpersonal skills.
• Basic technical proficiency and computer skills.
• Ability to manage multiple tasks in a fast-paced environment.
• A team player with a proactive and customer-oriented mindset.
• Previous experience in customer support or digital marketing is valued but not required.
• NIE or European Passport, NAF, Spanish bank account.

Compensation & Benefits Package

• Competitive monthly salary
• Performance-based bonuses
• Health insurance and employee discounts
• Meal allowance
• Full training provided and paid
• Real career progression opportunities in a leading industry

Why Apply?

• Join a well-established and reputable company in the customer experience sector.
• Work with globally recognized brands in an exciting and innovative field.
• Enjoy a dynamic and multicultural team environment.
• Build your career with ongoing training and advancement potential.
• Benefit from a competitive compensation.

If you\'re fluent in Dutch, passionate about digital solutions, and eager to take the next step in your career, we’d love to hear from you!

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