Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Barcelona; Híbrido; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A recruitment company is looking for a Customer Support Specialist in Barcelona. You will handle customer inquiries in multiple languages and assist with orders, ensuring high satisfaction levels. The position offers competitive pay, with options for relocation and remote work. Ideal candidates are fluent in a required language and English, with a strong communication background.

Servicios

Competitive salary and performance bonuses

Relocation package

Training and career development

Formación

• Fluency in one of the listed languages plus English is essential.
• EU Work Permit is mandatory.
• Previous customer service or related experience is beneficial.

Responsabilidades

• Handle customer inquiries via phone, email, or chat.
• Assist customers with orders and deliveries.
• Provide troubleshooting support based on guidelines.
• Collaborate with team members for quality service delivery.

Conocimientos

Fluency in one of the listed languages

Strong communication skills

Problem-solving skills

Descripción del empleo

Overview

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Qualifications

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth