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Ackcent Cybersecurity recherche un professionnel pour gérer les relations clients et résoudre leurs préoccupations en matière de cybersécurité. Le candidat sera le principal point de contact pour les clients, assurant clarté et soutien tout au long du processus de résolution. Sont offerts des bénéfices tels que l'assurance médicale et des opportunités de croissance dans un environnement de travail collaboratif.
Professionals at Ackcent Cybersecurity have a common goal : to improve the security of our customers, protect their assets from cyber threats and to provide high-quality services through communication and care for our customers.
We are looking for a person in charge of building relationships with clients and being the point of contact between the company and the clients to explain the threatening situation and the way the company will act and resolution. You will be solving doubts and questions and guiding hand by hand all the processes of the investigation, providing the clients with all the information regarding their case.
Key Responsibilities
Required Skills & Experience
What we offer
At Ackcent, we celebrate diversity and are committed to creating an inclusive environment for all our employees. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, marital status, disability status, or any other condition protected or not by the laws or regulations of the places where we operate. Ackcent does not tolerate any form of discrimination or harassment.