Customer Support Representative - Norwegian Speaker - Benalmadena, Malaga

Dila Recruitment; Benalmádena; Híbrido; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company is seeking a Customer Support Representative for a hybrid role. Candidates should be fluent in Norwegian and have prior customer service experience, preferably in the banking sector. The position offers a competitive salary, 23 days of paid annual leave, and opportunities for professional growth.

Servicios

Excellent remuneration package

Higher salary from the 7th month

23 working days of paid annual leave

Dynamic and creative team atmosphere

Guidance and tools for potential growth

Formación

• Native/fluent in Norwegian and fluent in English (B2).
• Experience in customer service/support preferred.
• Understanding of economics and numbers.

Responsabilidades

• Handle incoming customer contact via phone and mail.
• Assist customers and address complaints effectively.
• Ensure high-level service delivery.

Conocimientos

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Cash Handling

Stocking

Descripción del empleo

Position : Customer Support Representative

Work model : hybrid (after 6 months of employment)

DUTIES AND RESPONSIBILITIES :

• Handle incoming contact from customers via phone and mail
• Assist customers and deal with customer complaints promptly and effectively
• Be the first point of contact resolve customer queries and related requests
• Ensure clients receive the highest level of service at any moment given.

REQUIREMENTS :

• Native / fluent in Norwegian both oral and written. Fluent in English (at least B2 level)
• Prior working experience in customer service / support is considered as an advantage
• Previous experience from the banking sector / a credit institution (primarily from the Nordic countries) is considered as an advantage
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Understanding of economics and numbers
• Fast learner who easily adapts to new IT systems and tools
• Able to work independently while being a team player at the same time
• Since our employees are handling credit information on behalf of our client we are searching for candidates that have a good and stable economic history you need to have an absolutely clean credit record (no records of nonpayment)

OFFER :

• Excellent remuneration package based on experience skills and performance
• Higher salary from the 7th month
• Working hours : 08 : 00 16 : 00 MondayThursday 9 : 00 16 : 00 Friday
• Be part of a dynamic and creative team with positive and friendly atmosphere
• 23 working days of paid annual leave
• Guidance and tools to reach your full potential

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1