Customer Support Representative (Dutch + English) | Remote From Spain

Foundever; Madrid; A distancia; EUR 18.000 - 22.000; Jornada completa

Descripción de la vacante

A leading company in warranties and insurance is seeking a Customer Support Representative who is a native or bilingual Dutch speaker. The role involves assisting customers with coverage management and incident resolution. This full-time position offers a 4-month temporary contract with potential for extension. You will enjoy benefits like career development opportunities, language classes, and exclusive discounts. The position is fully remote from anywhere in Spain.

Servicios

Career development in a growing company

Language classes for all employees

Weekly team activities

Exclusive discounts on tech

Private health insurance

Referral bonus

Formación

• Must reside in Spain.
• Experience in customer service is a plus.
• Solid command of English (B2 level) required.

Responsabilidades

• Assist customers with management of coverage and incident resolution.

Conocimientos

Native or bilingual Dutch speaker

Advanced English level (B2)

Customer service experience

Knowledge of tech/warranty products

Strong adaptability

Customer-focused mindset

Descripción del empleo

We’re looking for a native or bilingual Dutch-speaking Customer Support Representative with a solid command of English (B2 level) to join our team!

You’ll support a leading company in warranties and insurance for electronic devices, assisting customers with the management of coverage and incident resolution.

What We Offer

• 4-month temporary contract with strong potential for extension
• Online training in English, fully included in your contract
• Full-time: 39 hours/week, working 5 days between Monday and Saturday
• Shift: 9 AM – 7 PM (Monday to Friday), Saturdays 9 AM – 5 PM (2 Saturdays off per month)
• Salary: €22,000 gross per year
• 100% remote position from anywhere in Spain (contract starts from day one of training)

What We're Looking For

• Native or bilingual Dutch speaker
• Advanced English level (minimum B2)
• Experience in customer service and knowledge of tech/warranty products is a plus
• Strong adaptability and customer-focused mindset
• Must reside in Spain

Start date: August 25th

Benefits

• Career development in a growing company
• Language classes for all employees
• Weekly team activities as part of our employee experience program
• Exclusive discounts on tech, private health insurance & more
• Referral bonus via our “Bring a Friend” program

About Us

We believe in your growth—professionally and personally. Our wellness programs are designed to help you thrive in every area of life:

• Move Well: Exercise routines and daily movement tips
• Eat Well: Nutrition guides, healthy recipes, and tips
• Live Well: Mindfulness tools, stress reduction, and mental health support
• Do Well: Get involved in charitable activities that make a real impact

We invest in your well-being, development, and success—so you can create your best moments, at work and beyond.

Apply now and join a company that supports your future from day one!