Customer Support Representative (Dutch + English) | Remote from Spain

Foundever; Granada; A distancia; EUR 18.000 - 22.000; Jornada completa

Descripción de la vacante

A leading customer service company is looking for a native or bilingual Dutch-speaking Customer Support Representative. This fully remote position requires a strong command of English to assist customers with warranties and insurance for electronic devices. The ideal candidate will be adaptable and customer-focused. The role offers a full-time contract with growth opportunities and beneficial wellness programs.

Servicios

Career development

Language classes

Weekly team activities

Exclusive discounts on tech

Private health insurance

Referral bonus program

Formación

• Must reside in Spain.
• Experience in customer service is a plus.
• Strong adaptability and customer-focused mindset.

Responsabilidades

• Assist customers with management of coverage and incident resolution.
• Support a leading company in warranties and insurance for electronic devices.

Conocimientos

Native or bilingual Dutch speaker

Advanced English level (minimum B2)

Experience in customer service

Knowledge of tech/warranty products

Strong adaptability

Customer-focused mindset

Descripción del empleo

We’re looking for a native or bilingual Dutch-speaking Customer Support Representative with a solid command of English (B2 level) to join our team!

You’ll support a leading company in warranties and insurance for electronic devices, assisting customers with the management of coverage and incident resolution.

What We Offer

• 4-month temporary contract with strong potential for extension
• Online training in English, fully included in your contract
• Full-time: 39 hours/week, working 5 days between Monday and Saturday
• Shift: 9 AM – 7 PM (Monday to Friday), Saturdays 9 AM – 5 PM (2 Saturdays off per month)
• Salary: €22,000 gross per year
• 100% remote position from anywhere in Spain (contract starts from day one of training)

What We're Looking For

• Native or bilingual Dutch speaker
• Advanced English level (minimum B2)
• Experience in customer service and knowledge of tech/warranty products is a plus
• Strong adaptability and customer-focused mindset
• Must reside in Spain

Start date: August 25th

Benefits

• Career development in a growing company
• Language classes for all employees
• Weekly team activities as part of our employee experience program
• Exclusive discounts on tech, private health insurance & more
• Referral bonus via our “Bring a Friend” program

About Us

We believe in your growth—professionally and personally. Our wellness programs are designed to help you thrive in every area of life:

• Move Well: Exercise routines and daily movement tips
• Eat Well: Nutrition guides, healthy recipes, and tips
• Live Well: Mindfulness tools, stress reduction, and mental health support
• Do Well: Get involved in charitable activities that make a real impact

We invest in your well-being, development, and success—so you can create your best moments, at work and beyond.

Apply now and join a company that supports your future from day one!