Customer Support Representative (Dutch + English) | Remote From Spain

Foundever; Castalla; A distancia; EUR 22.000; Jornada completa

Descripción de la vacante

A leading customer service provider is seeking a native or bilingual Dutch-speaking Customer Support Representative to assist customers with coverage management and incident resolution. This full-time remote role offers a competitive salary of €22,000 gross per year, with an emphasis on career development and wellness programs. Ideal candidates should have advanced English skills (B2) and reside in Spain. Join a team that prioritizes growth and employee experience.

Servicios

Career development

Language classes

Weekly team activities

Exclusive discounts on tech

Private health insurance

Referral bonus

Formación

• Native or bilingual Dutch speaker.
• Advanced English level (minimum B2).
• Experience in customer service and knowledge of tech/warranty products is a plus.
• Must reside in Spain.

Responsabilidades

• Support customers with coverage management and incident resolution.
• Assist in the warranty and insurance for electronic devices.

Conocimientos

Customer service

Adaptability

Bilingual Dutch

English B2

Descripción del empleo

We’re looking for a native or bilingual Dutch-speaking Customer Support Representative with a solid command of English (B2 level) to join our team!

You’ll support a leading company in warranties and insurance for electronic devices, assisting customers with coverage management and incident resolution.

What We Offer

• 4-month temporary contract with strong potential for extension
• Online training in English, fully included in your contract
• Full-time:

39 hours / week, working 5 days between Monday and Saturday

Shift: 9 AM – 7 PM (Monday to Friday), Saturdays 9 AM – 5 PM (2 Saturdays off per month)

Salary: 22,000 gross per year

100% remote position from anywhere in Spain (contract starts from day one of training)

What We're Looking For

• Native or bilingual Dutch speaker
• Advanced English level (minimum B2)
• Experience in customer service and knowledge of tech/warranty products is a plus
• Strong adaptability and customer-focused mindset
• Must reside in Spain

Start date: August 25th

Benefits

• Career development in a growing company
• Language classes for all employees
• Weekly team activities as part of our employee experience program
• Exclusive discounts on tech, private health insurance & more
• Referral bonus via our “Bring a Friend” program

About Us

We believe in your growth—professionally and personally. Our wellness programs are designed to help you thrive in every area of life:

• Move Well: Exercise routines and daily movement tips
• Eat Well: Nutrition guides, healthy recipes, and tips
• Live Well: Mindfulness tools, stress reduction, and mental health support
• Do Well: Get involved in charitable activities that make a real impact

We invest in your well-being, development, and success — so you can create your best moments, at work and beyond.

Apply now and join a company that supports your future from day one!