Customer Support - Dutch Market

FH Collective Academy; Madrid; Híbrido; EUR 14.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Paid training

Holiday bonuses

Christmas bonuses

Descripción de la vacante

FH Collective Academy in Lisbon seeks a Dutch-speaking Customer Support Specialist to join our international BPO team on-site with flexible remote options within Portugal. You’ll be the main point of contact for Dutch-speaking customers, assisting via phone, email, or chat with a friendly, practical approach while solving day-to-day questions.

We offer a relocation package, flight coverage, and the possibility of accommodation. Monthly gross pay is €1,500 with accommodation or €1,220 without.

Formación

• Fluency in Dutch (C1/C2) and a good level of English.
• Based in Portugal or ready to move soon.
• You enjoy talking to people and helping them out.

Responsabilidades

• You’ll be the main point of contact for Dutch-speaking customers, helping them via phone, email, or chat. No overly scripted corporate talk—just genuine, helpful support to solve day-to-day questions as part of our international team.

Conocimientos

Dutch language

English

Descripción del empleo

Klaar voor een nieuw avontuur in Portugal?

We're hiring Dutch-speaking Customer Support Specialists to join a leading international BPO company in Lisbon! Whether you're already enjoying life in Portugal or looking to make the move, we've got you covered with a full relocation package.

Where you'll be:

Lisbon (On-site & Remote options within Portugal)

Getting here:

Flight ticket included

Housing:

Option for shared accommodation

What's on the table?

• With accommodation: €1,500 gross/month
• Without accommodation: €1,220 gross/month
• Extra perks: Private health insurance from day 1, paid training, plus Holiday & Christmas bonuses included in your monthly pay.

What will you actually do?

You’ll be the main point of contact for Dutch-speaking customers, helping them via phone, email, or chat. No overly scripted corporate talk—just genuine, helpful support to solve their day-to-day questions as part of our international team.

What do you need?

• Fluency in Dutch (C1/C2) and a good level of English.
• You're based in Portugal or ready to move soon.
• You enjoy talking to people and helping them out.

Why make the move?

Moving abroad is a big step, but you won't have to do it alone. We'll handle your flight and offer accommodation so you can focus on settling into your new life under the Portuguese sun.