Customer Support & Data Validation Specialist

Hellios Information; Madrid; Híbrido; EUR 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Blended working

Competitive Annual Leave

Refer a Friend scheme

Varied social events

Descripción de la vacante

Hellios Information is looking for a Customer Support Advisor in Madrid, Spain. This role involves providing first line customer support, making outbound calls, and managing customer data efficiently.

The ideal candidate will have a solid background in customer service, demonstrate strong communication abilities in English, Spanish, and Portuguese, and possess organizational skills. A blended working model and competitive salary are offered, alongside various employee benefits.

Formación

• Experience in a customer service environment.
• High accuracy and attention to detail.
• Strong organizational and communication skills.

Responsabilidades

• Provide first line support to customers.
• Make 40+ outbound calls daily to assist customers.
• Maintain records of customer activity in the CRM.

Conocimientos

Customer service experience

Data management knowledge

Process improvement experience

Communication skills in English, Spanish, Portuguese

Educación

Degree or equivalent education

Herramientas

MS Excel

CRM systems

Descripción del empleo

Hellios Information is looking for a Customer Support Advisor in Madrid, Spain. This role involves providing first line customer support, making outbound calls, and managing customer data efficiently.

The ideal candidate will have a solid background in customer service, demonstrate strong communication abilities in English, Spanish, and Portuguese, and possess organizational skills. A blended working model and competitive salary are offered, alongside various employee benefits.