Customer Specialist with Polish

Adecco; Barcelona; Presencial; EUR 26.000 - 38.000; Jornada completa

Descripción de la vacante

BOSCH is seeking a customer service-oriented professional in Barcelona for a 100% on-site role for the first six months, then transitioning to a hybrid model. You will assist customers with product questions, imports/exports, first-level tech support, and IoT-enabled features in vehicles and apps.

Fluent English and native-level Polish are required, with opportunities to engage in French support aspects as needed. Adequate communication in a multinational setting is essential.

Formación

• Must have fluent English and native-level Polish.
• Experience in customer service.
• First-level technical support and product inquiries.

Responsabilidades

• Provide first-level technical support and respond to product inquiries.
• Assist customers with imports/exports procedures.
• Support IoT-related features in vehicles and apps.

Conocimientos

Customer service

Technical support

IoT

English

Polish

French

Herramientas

CRM software

Descripción del empleo

BOSCH is waiting for you!

?Are you looking for a high level experience in a world-renowned multinational company?

Do you have a passion for customer service? Do you have a fluent level of English and proficiency in Polish at a native level?

If so, then you have found the right position!

It is a 100% on-site position in Barcelona for the first 6 months, after which it transitions to a hybrid model.

Job Description

Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here, you will have the opportunity to work for a leading global motor company, assisting customers who drive automobiles, motorbikes, or use power equipment.

You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including apps. In this role, you will utilize your language skills in French, to provide outstanding customer service and support.

En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas