Customer service with Polish (Athens)

Wibit Consulting & Services (WibitCS); España; Presencial; Jornada completa

Descripción de la vacante

A global leader in customer experience services seeks a Customer Support Specialist to work in Athens. You will assist customers via phone, email, and live chat, addressing their queries with empathy. The ideal candidate is fluent in Polish (C2) and possesses good English (B2+). Attractive benefits include a base salary of €1000/month, private health insurance, and more.

Servicios

Private health & life insurance

Daily cash bonuses on a Mastercard

Access to a corporate gym

Meal voucher card: €50 net per month

Relocation support: flight + 1-month hotel stay

Formación

• Native/Fluent in Polish (C2) is required.
• Good command of English (B2+) is necessary.
• Strong communication and problem-solving abilities.

Responsabilidades

• Connect with customers via phone, email, and live chat.
• Troubleshoot and resolve customer queries.
• Collaborate with colleagues to improve service.

Conocimientos

Fluent in Polish (C2)

Good English (B2+)

Excellent communication skills

Problem-solving mindset

Descripción del empleo

We’re partnering with a global leader in customer experience services with over 300,000 employees in 40+ countries. This is your chance to become part of a forward-thinking, international team where your skills and enthusiasm can truly shine!

Location: Athens (on-site after 3-month probation)
Employment Type: Full-time
Industry: Outsourcing/BPO
Languages: Polish (C2) & English (B2+)
Compensation: €1000/month + 10% monthly bonus + benefits

What You’ll Do

Connect with customers via phone, email, and live chat, offering professional and friendly assistance
Troubleshoot, resolve queries, and deliver exceptional support with empathy
Work collaboratively with your colleagues to share insights and continuously improve service

What You Bring

• Native/Fluent in Polish (C2) and good English (B2+)
• Excellent communication skills and a passion for problem-solving
• A proactive mindset and team spirit

What’s in It for You

• €1000 base salary + 10% monthly performance bonus
• Private health & life insurance (including dental & vision)
• Daily cash bonuses on a Mastercard
• Access to a corporate gym
• Fixed working hours for mothers with children under 2
• Meal voucher card: €50 net per month (first year)
• Relocation support: flight + 1-month hotel stay covered
• Schedule: Mon–Fri 09:00–19:00, Sat 10:00–18:00 (5 days/week, 8h/day)

This is more than just a job—it's your opportunity to thrive in one of the world’s most respected service organizations while living in the historic city of Athens!