Customer Service Specialist

JR Spain; Zaragoza; Presencial; EUR 30.000 - 50.000; A tiempo parcial

Descripción de la vacante

JR Spain busca un/a Customer Support Specialist para unirse a Coral Club, una empresa internacional de bienestar. Este trabajo remoto implica realizar llamadas a clientes, informar sobre promociones y recolectar feedback valioso. Buscamos a alguien con español nativo, detallista y organizado, preferiblemente con experiencia previa en ventas o servicio al cliente. Ofrecemos trabajo flexible con un equipo solidario y oportunidades de crecimiento dentro de la empresa.

Servicios

Oportunidad de crecimiento

Trabajo remoto

Formación

• Nivel nativo de español (España) requerido.
• Experiencia previa en ventas o atención al cliente es una ventaja.
• Estilo de comunicación claro y confiado, especialmente por teléfono.

Responsabilidades

• Realizar llamadas salientes para informar a los clientes sobre promociones.
• Reactivar clientes inactivos y recoger comentarios para mejorar servicios.
• Mantener registros diarios de estados de clientes y resultados de llamadas.

Conocimientos

Comunicación clara

Organización

Experiencia en ventas

Orientación al detalle

Descripción del empleo

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Coral Club International is hiring: Part-time customer support Specialist (Native Spanish Speaker)

Join a dynamic team and help us deliver exceptional service to our valued customers!

Location: Remote

Employment type: Part-Time

Language requirement: Native Spanish (Spain)

About Coral Club

Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in.

About the role

We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services.

Key Responsibilities

Outbound calls (Provided database):

• Inform clients about ongoing promotions, product launches, and events.
• Invite clients to Zoom presentations, offline meetups, and other company activities.
• Reactivate inactive clients (those who haven’t interacted for 3+ months).

Feedback collection & Reporting:

• Log interests, objections, questions, and call outcomes.
• Share collected feedback and insights with your team leader.

Work with reporting tools:

• Maintain daily logs: client status, call outcomes, and next steps.
• Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.).
• Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms.
• Duplicate invitations and essential information across channels as needed.

What we’re looking for

• Native-level Spanish (Spain) - required.
• Clear and confident communication style, especially over the phone.
• Organized, detail-oriented, and responsible.
• Prior experience in sales or customer service - a strong advantage.

What We Offer

• Remote work with supportive team collaboration.
• Opportunity to grow within a global wellness company.
• Meaningful work with real impact on people’s lives.

Ready to make a difference with Coral Club?