Customer Service Specialist

Coral Club Europe; Zaragoza; A distancia; EUR 30.000 - 50.000; A tiempo parcial

Descripción de la vacante

A global wellness company is seeking a part-time Customer Support Specialist to work remotely. The role focuses on engaging with clients through outbound calls, sharing promotions, and reactivating inactive customers. Ideal candidates will possess strong communication skills and prior experience in sales or customer service. Join this dynamic team to make a real impact on people's lives.

Servicios

Remote work with supportive team

Growth opportunities within the company

Meaningful work with impact

Formación

• Experience in sales or customer service is a strong advantage.
• Ability to communicate clearly and confidently, especially over the phone.
• Organized and responsible.

Responsabilidades

• Make outbound calls to inform clients about promotions and events.
• Invite clients to online presentations and company activities.
• Reactivate inactive clients.
• Log client interactions and share feedback with the team.

Conocimientos

Clear communication

Detail-oriented

Organizational skills

Descripción del empleo

Overview

Coral Club International is hiring : Part-time customer support Specialist

Join a dynamic team and help us deliver exceptional service to our valued customers!

Location: Remote

Employment type: Part-Time

Language requirement: Native Spanish (Spain)

Start date: Immediate

About Coral Club

Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in.

About the role

We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services.

Responsibilities

• Outbound calls (Provided database): Inform clients about ongoing promotions, product launches, and events.
• Invite clients to Zoom presentations, offline meetups, and other company activities.
• Reactivate inactive clients (those who haven’t interacted for 3+ months).
• Log interests, objections, questions, and call outcomes.
• Share collected feedback and insights with your team leader.
• Maintain daily logs: client status, call outcomes, and next steps.
• Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.).
• Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms.
• Duplicate invitations and essential information across channels as needed.

What we’re looking for

• Other language skills - a plus.
• Clear and confident communication style, especially over the phone.
• Organized, detail-oriented, and responsible.
• Prior experience in sales or customer service - a strong advantage.

What We Offer

• Remote work with supportive team collaboration.
• Opportunity to grow within a global wellness company.
• Meaningful work with real impact on people’s lives.

Ready to make a difference with Coral Club?

Send your CV and short cover letter to