Customer Service

Cbtalents; Málaga; Presencial; Jornada completa

Descripción de la vacante

A leading customer service provider in Málaga is seeking a motivated Customer Service Representative fluent in Dutch and English. The successful candidate will support customers by delivering excellent service and resolving inquiries efficiently. Prior experience in customer service is an advantage. This role offers a competitive salary with a bonus and a supportive work environment.

Servicios

Competitive base salary plus annual bonus

Opportunity to work with an internationally recognized brand

Supportive and collaborative work environment

Formación

• Fluency in Dutch and English is mandatory.
• Previous customer service experience is an advantage.
• Ability to work on-site in Málaga.

Responsabilidades

• Handle customer inquiries via phone, email, and chat.
• Provide information about products and services.
• Resolve customer issues with professionalism and empathy.
• Maintain accurate records of interactions.
• Collaborate with internal teams to improve customer experience.

Conocimientos

Fluency in Dutch

Fluency in English

Strong communication skills

Problem-solving skills

Descripción del empleo

Overview

Position: Customer Service Specsavers

Languages Required: Dutch + English

Start Date: 6 October

Location: Málaga, On-Site

Salary & Benefits

• Base Salary: 19,200 per year
• Bonus: Up to 1,800 gross/year

Company

Company: Specsavers

Job Description

We are seeking a motivated Customer Service Representative to join Specsavers in Málaga. The successful candidate will be fluent in Dutch and English and will support customers by delivering excellent service and resolving inquiries efficiently.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide information about products and services.
• Resolve customer issues with professionalism and empathy.
• Maintain accurate records of interactions.
• Collaborate with internal teams to improve customer experience.

Qualifications

• Fluency in Dutch and English (mandatory).
• Strong communication and problem-solving skills.
• Previous customer service experience is an advantage.
• Ability to work on-site in Málaga.

Benefits

• Competitive base salary plus annual bonus.
• Opportunity to work with an internationally recognized brand.
• Supportive and collaborative work environment.