Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply; Valencia; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Ein innovatives Unternehmen sucht leidenschaftliche Bilingual Customer Sales & Service Representatives, die bereit sind, eine herausragende Kundenerfahrung zu bieten. In dieser Rolle werden Sie eng mit Kunden zusammenarbeiten, um ihre Bedürfnisse zu verstehen und Lösungen anzubieten. Sie werden die Möglichkeit haben, Ihre Fähigkeiten im Kundenservice zu entwickeln und gleichzeitig Teil eines dynamischen Teams zu sein, das sich für Sicherheit und kontinuierliche Verbesserung einsetzt. Mit einem breiten Spektrum an Vorteilen und Entwicklungsmöglichkeiten ist dies eine großartige Gelegenheit, um in der grünen Branche zu wachsen.

Servicios

Wöchentliche Gehaltszahlungen

Medizinische, zahnärztliche und augenärztliche Pläne

Bezahlte Freizeit und Feiertage

401k mit Unternehmensbeitrag

Tuition Reimbursement

Mitarbeiterempfehlungsprogramm

Firmenkleidung und Gutscheine für Arbeitsschuhe

Möglichkeiten zur Weiterentwicklung

Bezahlte Schulungen und Geschäftszertifikate

Kostenlose Beratungsdienste

Formación

• Mindestens 1 Jahr Erfahrung im Einzelhandel oder Großhandel.
• Bilingual Proficiency in Englisch und Spanisch ist bevorzugt.

Responsabilidades

• Außergewöhnlichen Kundenservice für alle SiteOne-Kunden bieten.
• Kundenbeziehungen aufbauen und pflegen.

Conocimientos

Kundenservice

Bilingual (Englisch/Spanisch)

Bestandsverwaltung

Erfahrung im Einzelhandel oder Großhandel

Schnelles Denken und Entscheidungsfindung

Educación

High School Diploma oder gleichwertig

Descripción del empleo

Company Overview

SiteOne Landscape Supplyis the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goodsfor green industry professionals, we have a long history of servingthosewho design, build, and maintain outdoor spaces – from lawns and gardens to golf courses,sport fieldsand more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory coveringirrigation,lighting,turf and landscape maintenance,hardscapes,nursery, andpest controlsupplies.

At SiteOne,we are passionate about delivering anoutstanding customer experienceandwill stop at nothing to help our customers win. We know that our associates are the key tothissuccess, and our commitment to theSiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!

Position Overview

Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What you’ll do:

• Demonstrate exceptional customer service to all SiteOne customers
• Cultivate and manage strong relationships with customers
• Assist customers with their questions and needs, either in person, via the phone or through online ordering
• Pull and prepare inventory orders for customer pick up or delivery
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills We Are Seeking

• Minimum of 1 year experience in a retail or wholesale setting, preferred
• Excellent customer service skills

• Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred

• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
• Ready and willing to learn and adopt new technologies and ways of working
• Ability to think quickly and make sound decisions
• Inventory management experience helpful
• Must be able to lift a minimum of 50 pounds
• High school diploma or equivalent preferred

Perks:

• Weekly Paychecks with DailyPay available!
• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

Expected Hourly Pay Rate $18-22 P/H

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.