Customer Representative (Norwegian-Speaking) - Hybrid Bn01 [LU-720]

Concentrix Spain; Málaga; Híbrido; EUR 20.000 - 24.000; Jornada completa

Descripción de la vacante

Join a leading company as a Customer Service Representative in Malaga, where you will support digital banking customers through email and telephone. With a full-time contract, great perks, and a welcoming environment, this is a fulfilling career opportunity for those fluent in Norwegian and English.

Servicios

Full-time permanent contract

Annual Base Salary: €20,400

Bonus available after 8 months

Modern working environment

Full paid training

Formación

• Fluent in Norwegian and advanced English.
• Previous customer service experience.
• Good communication and listening skills.

Responsabilidades

• Answer customer inquiries via email and telephone.
• Provide a safe and welcoming customer experience.
• Follow bank guidelines and processes.

Conocimientos

Communication

Listening

Problem solving

Customer service

Descripción del empleo

Description

Are you a motivated individual seeking a fulfilling career in customer care within the realm of digital banking? Are you fluent in both written and spoken Norwegian and English? If so, then join us as a Customer Service Representative in Malaga (Hybrid) for Bank Norwegian, a branch of NOBA Bank Group, where you will provide outstanding customer service both through email and incoming calls to our customers.

What you will do in this role

• Answer customer inquiries via email and telephone in an efficient, professional, and friendly manner.
• Make customers feel safe and welcome when they are in contact with us.
• Follow the guidelines and processes set up by the bank.

Requirements

Your qualifications

• Have a proficient or bilingual level of Norwegian and an advanced level of English.
• Have an open and positive mindset that helps to provide the best customer service experience.
• Have previous experience in customer service.
• Have good communication, written, and listening skills.

It would be a plus if:

• Have previous experience in invoicing, banking, or collection industry is good to have, but not a must — as you will get relevant training in the field.

If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role.

Offer

What's in it for you

• Full-time 39 hours/week permanent contract: Monday to Thursday from 08.00 -16.00, Friday from 09.00 - 16.00.
• Annual Base Salary: €20,400. Bonus available after 8 months: up to €2,160 gross/year.
• Great team and working environment in a modern centrally placed office in Benalmadena, with opportunity for hybrid work solution.
• Full paid training on the company and the project you'll be working on.
• Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal opportunity employer. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable laws.