Customer Representative (German-speaking) - Hybrid - Banking Industry BN01

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Representative in Malaga (hybrid), you will be part of our team of game-changers who are powering the brands of the future in banking.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

• Receive and make phone calls/emails on behalf of Concentrix, Concentrix clients, and partners or on behalf of their clients
• Provide relevant information in a professional and timely manner in order to maximize sales and achieve performance objectives
• Attend specified training
• Become proficient in the use of all call center systems and telephony in order to perform to the highest possible standards
• Work to achieve targets in all areas, highlighting development needs to Human Resource Manager where required in order to keep them informed of training/coaching input needed
• Write and design detailing reports

Concentrix is a great match if you:

• Have a proficient or bilingual level of German and advanced level of English
• Have a Secondary school diploma
• Can responsibly and independently carry out customer service specialist duties
• Can plan and organize own work and working place, working independently and in a team
• Can obtain, verify, evaluate work assignments and provide necessary information for clients and management
• Have good communication, written and listening skills

If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you

• Full-time 39 hours/week permanent contract: Monday to Thursday, from 8.00 to 16.00, Friday from 9.00 to 16.00
• Annual Base Salary: €20,400 up to €21,600 after 6 months
• Central location in Malaga with opportunity to work some days from home
• Full paid training on the company and the project you'll be working on

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.