Customer Relations and Space Manager in a Touristic Rentals Organization and Coworking Office i[...]

Spain-Internship; Sevilla; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A touristic organization in Seville is seeking a candidate for customer relations and administration support. You will assist with customer check-ins, prepare product descriptions, and manage social media content. The ideal candidate is outgoing and enjoys engaging with people. This role offers a stipend of 250€-350€ depending on experience and includes health insurance and training opportunities.

Servicios

Health and accidents insurance

Training plan

Formación

• Enjoy talking to people and working in customer service.
• Ability to handle problems and provide excellent customer service.
• Willingness to undertake various office and marketing tasks.

Responsabilidades

• Support customer relations team with check-ins and check-outs.
• Provide excellent customer service to enhance guest experience.
• Prepare product descriptions and social media content.
• Assist with office management and customer communication.

Conocimientos

Customer relations oriented

Intermediate English

Basic Spanish

Outgoing and easygoing personality

Descripción del empleo

Our collaborator is a touristic apartments and rentals organization and the first coworking office created in Seville, Spain.

Being a touristic organization in one of the main destinations in Spain, they receive and host customers from all over the world. They are preparing a business development plan so they would like to have candidates to support them during their growth and help with customer relations.

Tasks

Customer relations and administration in a touristic rentals organization

• Supporting the customer relations team (check-ins - check-outs) in office and in the apartments.
• Providing perfect customer service to customers ensuring an excellent experience.
• Preparing product descriptions
• Supporting the business development team
• Creating social media content
• Contacting with clients
• Implanting new OTAS and channel manager
• Finance and payments
• Gestion Problems
• Help with organization and administration part
• Sales tasks
• Digital communication
• Events management
  
  

Space manager in a coworking office

• Open OR close the office
• Reception tasks: learn sales methodologies of their services, guide new customers
• Office tasks: check that everything is in order (Internet, material, etc.)
• Reply to emails from interested parties, prepare simple budgets if necessary
• Administrative tasks: order of documents, digitization of some invoices, printing of documents for new clients.
• Marketing and content tasks: editorial calendar management of the company's social networks, social networks tasks, develop blog content
• Assist in the internal communication of the coworking office
• Reconcile with all customers, get to know them, understand them, listen to their suggestions
  
  

Requirements

• Being outgoing and easygoing
• Enjoying talking to people
• Customer relations oriented
• English intermediate
• Basic Spanish
• Full-time
• Minimum 3 months
  
  

Benefits

• 250€-350€ depending on the candidate
• Health and accidents insurance
• Training plan
  
  

This vacancy may/may not be available or may be a sample of vacancies we have had. To get updated availability and options, please, apply: APPLY

Additional Info

• Reference number: 2387
• Field: Tourism & Hospitality
• Stipend: 100€ - 299€, 300€ - 499€
• Other benefits: ---
• City: Sevilla
• Cost: Free
  
  

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