Customer Relations and Space Manager in a Touristic Rentals Organization and Coworking Office i[...]

Spain-Internship; Sevilla; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An exciting opportunity awaits at a pioneering coworking office and touristic rentals organization in Seville. This role focuses on enhancing customer relations and supporting business development efforts. As part of a dynamic team, you'll engage with customers, manage social media content, and assist in various administrative tasks. If you're outgoing, enjoy connecting with people, and are looking to grow in the tourism and hospitality sector, this position is perfect for you. Join a vibrant organization dedicated to providing exceptional experiences for visitors from around the world!

Servicios

Health and accidents insurance

Training plan

Flexible working hours

Formación

• Outgoing and easygoing personality with a passion for customer service.
• Intermediate English and basic Spanish language skills required.

Responsabilidades

• Support customer relations and administration in a touristic rentals organization.
• Create social media content and manage editorial calendars.
• Assist with office tasks and ensure a smooth operation.

Conocimientos

Customer relations

Communication skills

Sales methodologies

Digital communication

Event management

Educación

High school diploma

Relevant experience in tourism or hospitality

Herramientas

Social media platforms

Basic office software

Descripción del empleo

Our collaborator is a touristic apartments and rentals organization and the first coworking office created in Seville, Spain.

Being a touristic organization in one of the main destinations in Spain, they receive and host customers from all over the world. They are preparing a business development plan so they would like to have candidates to support them during their growth and help with customer relations.

Tasks

Customer relations and administration in a touristic rentals organization

• Supporting the customer relations team (check-ins - check-outs) in office and in the apartments.
• Providing perfect customer service to customers ensuring an excellent experience.
• Preparing product descriptions.
• Supporting the business development team.
• Creating social media content.
• Contacting with clients.
• Implanting new OTAS and channel manager.
• Finance and payments.
• Gestion Problems.
• Help with organization and administration part.
• Sales tasks.
• Digital communication.
• Events management.

Space manager in a coworking office

• Open or close the office.
• Reception tasks: learn sales methodologies of their services, guide new customers.
• Office tasks: check that everything is in order (Internet, material, etc.).
• Reply to emails from interested parties, prepare simple budgets if necessary.
• Administrative tasks: order of documents, digitization of some invoices, printing of documents for new clients.
• Marketing and content tasks: editorial calendar management of the company's social networks, social networks tasks, develop blog content.
• Assist in the internal communication of the coworking office.
• Reconcile with all customers, get to know them, understand them, listen to their suggestions.

Requirements

• Being outgoing and easygoing.
• Enjoying talking to people.
• Customer relations oriented.
• English intermediate.
• Basic Spanish.
• Full-time.
• Minimum 3 months.

Benefits

• 250€-350€ depending on the candidate.
• Health and accidents insurance.
• Training plan.

This vacancy may/may not be available or may be a sample of vacancies we have had. To get updated availability and options, please, apply: APPLY

Additional Info

• Reference number: 2387.
• Field: Tourism & Hospitality.
• Stipend: 100€ - 299€, 300€ - 499€.
• Other benefits: ---.
• City: Sevilla.
• Cost: Free.

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