Customer Operations Administrator

Tecan; Santiago de Compostela; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Join a leading company in life science as a Customer Operations Administrator, where you'll play a key role in processing orders and ensuring alignment across teams. You'll work in a dynamic environment that values your contributions and supports your growth, with opportunities for career advancement and a comprehensive benefits package.

Servicios

Opportunities for career growth

Comprehensive compensation and benefits package

Work in an international and diverse environment

Empowerment through a unique company culture

Formación

• At least 2 years of experience in a related role (Customer Service, Sales Support, or Back-office).
• Ability to work independently with a strong service mindset.

Responsabilidades

• Processing customer orders and contracts from entry to invoicing.
• Providing accurate and timely information to stakeholders involved in order management.
• Collaborating with internal stakeholders by providing updates on order status.

Conocimientos

Communication

Customer Service

Logistics Knowledge

Educación

Degree in Commercial Administration

Herramientas

SAP

Microsoft Office Suite

Descripción del empleo

Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Customer Operations team and bring your passion and talent to work.

Customer Operations Administrator 100%

Location: Barcelona, Spain

Your contribution

In this challenging and important role, you will be part of the Customer Operations Team. Customer Operations is a cross-functional collaborative team that acts as the focal point between Customer, Sales, Service, and Operations. The team ensures all responses are handled promptly and professionally, meeting all needs while maintaining process alignment, optimization, and compliance.

Your responsibilities will include :

• Processing customer orders and contracts from entry to invoicing
• Managing contracts, warranties, and creating stakeholder notifications
• Providing accurate and timely information to stakeholders involved in order management (customers, suppliers, sales, service)
• Organizing and monitoring transportation related to orders
• Collaborating with internal stakeholders by providing updates on order status, delivery, and invoicing
• Maintaining accurate order inventories and internal reports
• Creating and maintaining customer accounts in the ERP system
• Providing administrative support to the CO Team and other regional offices in Europe as needed (backup during leave)

Your background

• Degree in Commercial Administration or similar
• At least 2 years of experience in a related role (Customer Service, Sales Support, or Back-office)
• Familiarity with SAP, Microsoft Office Suite, and basic logistics knowledge
• Ability to work independently with a strong service mindset and effective communication skills internally and externally

We value passion and talent as much as hard skills.

What makes working at Tecan unique

• The opportunity to make a meaningful impact on the future
• Work in an international and diverse environment
• Opportunities for career growth within the company
• Empowerment through our strong, unique company culture
• Comprehensive compensation and benefits package

Join Tecan, a great place to work! Read about our recent certification from [source].

We look forward to receiving your application online. Please submit your CV or resume (without picture or cover letter; optional: reference letters and diplomas).

Only applications meeting all requirements will be considered.

hashtags: lifescience, healthcare, automation, medicaldevice, biology, biotechnology, customeroperations, sales, service, operations

Our purpose.

At Tecan, we are driven to improve lives and health by empowering customers to advance healthcare innovation globally, from life science to clinical applications. We collaborate from early-stage innovation through project implementation and beyond, delivering precise, reproducible, and compliant lab and medical solutions.

Stay unique and make it count.

Our values—trust, highest standards, and ambition—are the foundation of our culture. We foster a positive, empowering environment where our most valuable asset, our employees, can grow and excel.

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