Customer Operations Administrator

Tecan; Jerez de la Frontera; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading company in healthcare and automation is seeking a Customer Operations Administrator to join their team in Barcelona. This role involves processing customer orders, supporting contract management, and collaborating with various stakeholders to ensure efficient operations. Candidates should have a degree in a related field and at least two years of relevant experience.

Servicios

Opportunities for career growth

Comprehensive compensation and benefits package

International and diverse work environment

Formación

• Minimum 2 years of experience in a similar role.
• Familiarity with basic logistics knowledge.
• Administrative support experience preferred.

Responsabilidades

• Processing customer orders and contracts from entry to invoicing.
• Managing contracts and creating stakeholder notifications.
• Maintaining order inventory and internal reports.

Conocimientos

Service orientation

Effective communication

Independent working

Educación

Degree in Commercial Administration or related field

Herramientas

SAP

Microsoft Office Suite

Descripción del empleo

Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Customer Operations team and bring your passion and talent to work.

Customer Operations Administrator 100%

Location: Barcelona, Spain

Your contribution

In this challenging and important role, you will be part of the Customer Operations Team. Customer Operations is a cross-functional collaborative team that acts as the focal point between Customer, Sales, Service, and Operations. The team aims to ensure all responses are handled in a timely manner with expertise and proficiency, meeting all needs while ensuring processes are aligned, optimized, and compliant.

Your responsibilities will include:

• Processing customer orders and contracts from order entry to invoicing
• Managing contracts, warranties, and creating stakeholder notifications
• Providing accurate and timely information to key stakeholders in the order management process (customers, suppliers, service, and sales colleagues)
• Organizing and monitoring transportation related to orders
• Collaborating with internal stakeholders by providing information on order status, delivery status, invoicing, etc.
• Maintaining an accurate order inventory and internal reports
• Creating and maintaining customer accounts (existing and new) in the ERP system
• Providing administrative support to the CO Team and other regional offices in Europe as needed (backup during vacations, sick leave)

Your background

• Degree in Commercial Administration or a related field
• Minimum 2 years of experience in a similar role (Customer Service, sales support, or back-office functions)
• Familiarity with SAP, Microsoft Office Suite, and basic logistics knowledge
• Ability to work independently, strong service orientation, effective internal and external communication skills

We’re not just looking for hard skills; we’re seeking individuals who bring passion and talent to their work.

What makes working at Tecan unique

• The opportunity to make a meaningful impact on the world of tomorrow
• Working in an international and diverse environment
• Opportunities for career growth within the company
• Empowerment through our strong and unique company culture
• Comprehensive compensation and benefits package

Join Tecan, a great place to work! Read about our recent certification from [source].

We look forward to receiving your application online. Please submit your CV or resume (without picture, cover letter, reference letters, and diplomas are optional).

Only applications that fully meet our requirements will be considered.

hashtags: lifescience, healthcare, automation, medicaldevice, biology, biotechnology, customeroperations, sales, service, operations

Our purpose

At Tecan, we are driven to improve people’s lives and health. We empower our customers to scale healthcare innovation globally, from life science to clinical applications. We collaborate from early-stage innovation through project implementation and beyond, delivering products, services, and solutions that make lab processes and medical procedures precise, reproducible, and compliant.

Stay unique and make it count

Our values—trust, highest standards, and ambition—are the foundation of our culture. We foster a positive and empowering environment where our most valuable assets—our employees—can grow and bring their passion and talent to work.

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