Implementation Consultant

Amadeus; Barcelona; Presencial; EUR 40.000 - 65.000; Jornada completa

Descripción de la vacante

A leading SaaS company is seeking an Implementation Consultant to ensure high-quality product implementation and enhance customer satisfaction. In this role, you will analyze technical requirements, manage integration projects, and participate in product improvements. The position offers a dynamic work environment with a focus on innovation and a values-driven culture.

Servicios

Private Medical Insurance

Language Classes

Gympass

Yoga Classes

Physiotherapy Service

Life Coaching

Referral Program

Formación

• Experience in Software Implementation Projects or ERPs is essential.
• Fluent in English and strong computer literacy required.
• Proven leadership qualities and focus on results.

Responsabilidades

• Analyze functional and technical requirements to improve customer integration.
• Manage integration projects and ensure compliance with technical requirements.
• Prepare technical documentation and facilitate end-to-end testing.

Conocimientos

Project Management

Analytical Mindset

Communication

Leadership

Technical Knowledge

Educación

Technical Academic Background

Descripción del empleo

Implementation Consultant page is loaded

Implementation Consultant

Apply remote type Hybrid locations Barcelona (Voxel) time type Full time posted on Posted Today time left to apply End Date: June 24, 2025 (19 days left to apply) job requisition id R26494

Job Title

Implementation Consultant

Are you open to taking on new challenges in a SaaS company?

We are looking for a Implementation Consultant who will be responsible for ensuring the proper implementation of products and services and identifying areas for improvement to maximize customer satisfaction. You will be accountable for defining and implementing projects, ensuring customer satisfaction.

Your day-to-day

• Analyze the functional and technical requirements of the clients and partners in order to improve their customer experience in the integration process with the Bavel platform.

• Analysis of the technical and functional compliance requirements for the countries in which Voxel operates.

• Manage integration projects of the customer’s ERP and Voxel platform.

• Improve onboarding processes.

• Lead technical projects managing internal and external stakeholders’ requirements.

• Execute and organize end to end testing and troubleshooting procedures and carry out analytical reports.

• Preparation of technical documentation for each project.

• Interact with the customer and partners on behalf of the organization.

• Manage and resolve customer requests and complaints.

• Active participation in product design and product development.

• Participate in technical pre-sales meetings to assist our sales team.

What are we looking for?

• Technical academic background

• Experience working in Software Implementation Projects or ERPs

• Knowledge in project management and / or “Lean Management”

• Fluent English

• Focus on results and analytical mindset

• Demonstrate leadership qualities

• High computer literacy and ability to learn new software

• Experience in document creation

What do we offer?

Values-Driven Culture: Join a team guided by innovation, efficiency, accountability, teamwork, and people focus

Impactful Work: Play a vital role in creating smooth, connected travel payment experiences globally

Multicultural Environment: Experience the richness of a truly diverse work environment

Cutting-Edge Innovation: Collaborate with a team of experts building an award-winning payments platform to challenge legacy processes

Flexible working: Embrace a dynamic work environment with the freedom to balance your professional and personal life seamlessly

???? Private Medical Insurance: Prioritize your well-being with comprehensive coverage under our private medical insurance plan

And Much More: Language Classes, Gympass, Yoga Classes, Physiotherapy Service, Life Coaching and a Referral Program

About us:

Voxel is a leading provider of electronic invoice and B2B payment solutions for travel sellers, hotels, and other travel players. Voxel’s Bavel Platform orchestrates an end-to-end electronic payment process. 50,000+ hotels, 1,000+ tour operators and travel companies, and 3,000+ restaurants and franchises, across 100 countries, currently benefit from the platform. Voxel has recently joined Amadeus IT Group which will support its’ vision to deliver a smooth travel payment experience. It will also complement Amadeus’ payments business, Outpayce , by enhancing its existing travel sellers’ product suite, while expanding in the hospitality segment. The addition of Voxel solutions to Amadeus’ existing offering means access to a wider range of payments services for travel sellers and a more automated electronic way to manage invoices for tour operators, TMCs, hotel aggregators, and hotels.

Voxel and Outpayce are on a thrilling journey to revolutionize travel payments, delivering seamless end-to-end experiences for our customers and travelers worldwide. As a proud member of the Amadeus family, we're combining our hunger for innovation with Amadeus' expertise to disrupt payment processing and elevate the travel experience.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, andas a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.

About Us