Customer Experts - Spanish Speaking - Remote inGreece

Dila Recruitment; Málaga; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment agency is looking for a Customer Support Specialist to work remotely from Spain. You will engage with customers through various channels to ensure satisfaction while maintaining professional relationships. Candidates should be fluent in Spanish and have strong communication skills. Relocation assistance to Greece is provided, including flight costs and accommodation support, along with competitive salary and benefits.

Servicios

Relocation support

Competitive salary + 2 extra salaries per year

Health care benefits

Full training

Free online Greek language courses

Formación

• Fluency in Spanish is mandatory.
• Communication skills must be strong in both Spanish and English.
• Ability to work in a fast-paced and change-oriented environment.

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction and represent a major brand.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Multitasking

Team player

Descripción del empleo

Overview

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas