Customer Experts - Spanish Speaking - Remote inGreece

Dila Recruitment; Las Palmas de Gran Canaria; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment company is seeking a Customer Support Specialist to communicate with customers and ensure timely case resolution. The ideal candidate will have fluency in Spanish and strong English communication skills. This full-time position offers remote work, competitive salary, and comprehensive relocation support to Greece.

Servicios

Complete support for relocation

Competitive salary with bonuses

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Formación

• Fluency in Spanish required.
• Very good communication skills in English preferred.
• Exceptional soft skills and problem-solving abilities needed.

Responsabilidades

• Communicate with customers via phone, chat & email.
• Track cases to ensure timely closure.
• Maintain high customer satisfaction.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful and able to multitask

Team player in a fast-paced environment

Descripción del empleo

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by the client statement of work as well as internal targets

What you will bring :

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas