Customer Experts - Spanish Speaking - Remote in Greece

Dila Recruitment; Barcelona; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Customer Support Specialist for a remote position. You will communicate with customers, ensuring high satisfaction while working towards targets. Fluency in Spanish and good English skills are required. The company offers relocation support to Greece, competitive salary, and various benefits such as healthcare and professional development opportunities.

Servicios

Relocation support to Greece

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction, representing a major brand.
• Provide and maintain strong, professional relationships with partners.
• Work towards reaching targets set by the client.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player in a fast-paced environment

Descripción del empleo

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed efficiently and in a timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets set out by the client statement of work as well as internal targets

What you will bring :

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas