Customer Experience Specialist (Dutch)

Helloprint; Valencia; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An exciting opportunity awaits in sunny Valencia! Join a vibrant team at a fast-growing e-commerce company where customer satisfaction is paramount. As a vital part of the Dutch-speaking customer service team, you'll engage with clients through various channels, ensuring they receive exceptional service. This role is perfect for those who thrive in dynamic environments and are eager to make a difference. With a diverse team and numerous opportunities for growth, this position promises not just a job but an adventure. Embrace the challenge and start your career abroad today!

Servicios

Free Spanish classes

Attractive discounts on Urban Sports Club

Breakfast and Lunch provided

Company activities and events

Growth Program with job opportunities

Free Bueno Bootcamp

Formación

• Professional level of English and Dutch, both verbally and written.
• Dynamic and flexible personality; a real team player.

Responsabilidades

• First contact for customers via phone, email, and chat.
• Help customers find the right product and service proactively.

Conocimientos

Customer Service

Problem-solving

Communication

Graphic Design

Solution-oriented mindset

Educación

Bachelor degree or academic level

Herramientas

Adobe InDesign

Descripción del empleo

Ready for a once in a lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our HelloPrint adventure is your adventure! Meet the most ambitious scale-up in Europe today.

From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new addition in our Dutch speaking team. Somebody passionate about helping our customers, who loves to provide excellent service, who has interest in Graphic Design, and who is looking for a challenging environment with motivated and ambitious people.

What about our Dutch team?

Our current BENL Customer Service team is already filled with talented people from different places all over The Netherlands and Belgium, with one common goal: to give the best service to our Dutch/Belgian customers and make them satisfied!

What do you do?

• You are the first contact for our customers via phone, email, and chat;
• You help customers find the right product and service by proactively helping them online and offline;
• You provide service with a smile and practice our most important core value: ‘Think like a customer’.

Do you think you are the missing piece of the puzzle? Keep reading!

What are we looking for?

• A professional level of English and Dutch, both verbally and written;
• A Bachelor degree or academic level;
• A super customer-friendly attitude and enjoyment while being in touch with customers;
• A dynamic and flexible personality;
• A real team player and a great addition to our amazing team;
• Solution-oriented mindset and you excel in problem-solving in a creative way;
• Experience in Customer Service or with Adobe InDesign skills is a plus!
• Willingness to relocate or already Valencia based.

Start your new career abroad today!

• Have the adventure of a lifetime in sunny Valencia ️
• 100+ colleagues from all around the world
• Amazing company activities, events, parties, and many more!
• Free Spanish classes
• Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever ️
• Breakfast and Lunch are on us!
• Become part of our Growth Program, with plenty of job opportunities
• Free bi-weekly Bueno Bootcamp️

Why HelloPrint

• HelloPrint is Great Place To Work-Certified;
• A unique culture and challenges at a fast-growing e-commerce company;
• Dynamic, entrepreneurial and international environment (34 nationalities & average age of 30);
• A great community of like-minded young professionals in Valencia;
• Opportunities to grow and to Design Yourself in a fast-paced learning curve;
• Support with Spanish administration processes and relocation
• The best events, friday drinks & free Spanish classes;
• Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever
• A free Bueno Bootcamp and attractive discounts on Urban Sports Club to enjoy a broad variety of sports
• Breakfast, Lunch and healthy snacks are on us. Enough to keep you going all day!

Are you ready?

2024: Year of Performance at HelloPrint. We're looking for individuals with energy, a drive for results, eagerness to learn, and strong communication skills. Step out of your comfort zone and join us in making a difference. Ready? Apply today! Once we receive your application and our first impression is positive, we'll contact you to discuss the steps in our hiring process. We aim to ensure that you and HelloPrint culture are a good match.