Customer Experience Management

buscojobs España; Valencia; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading company is looking for a Customer Feedback Manager in Valencia, skilled in quality management and AI. The role focuses on developing innovative feedback systems, optimizing processes, and enhancing customer satisfaction through advanced technologies. If you’re passionate about quality and data-driven solutions, we’d love to hear from you!

Formación

• Proven experience in quality management and process improvement.
• Strong skills in Machine Learning and AI-driven solutions.
• Hands-on experience with Streamlit and Docker for deployment.

Responsabilidades

• Analyze field quality indicators to identify improvements.
• Develop innovative feedback systems using digital tools.
• Implement Machine Learning solutions to enhance customer satisfaction.

Conocimientos

Machine Learning

Deep Learning

AI-driven optimization techniques

Data analysis

Problem-solving

Herramientas

Streamlit

Docker

Descripción del empleo

1 month ago Be among the first 25 applicants

Are you passionate about customer feedback management, quality improvement, and cutting-edge technology ? We are looking for a Customer Feedback Manager to join our team and lead the way in developing data-driven quality solutions .

Field Quality Management : Analyze and track field quality indicators to identify improvements and reduce incidents.

Advanced Feedback Systems : Develop and integrate innovative feedback and survey systems using digital tools like Streamlit to enhance interaction and result visualization.

AI & Optimization : Design and implement Machine Learning , Deep Learning , and Reinforcement Learning solutions to drive quality standards and customer satisfaction.

Process & Digitalization Support : Contribute to industrialization projects for sheet metal parts and support the digitalization process within quality management.

Deployment & Interaction : Utilize Docker for solution deployment and Streamlit for interactive presentation of results.

Optimization & Automation : Implement advanced optimization systems to enhance efficiency and quality across operations.

What We’re Looking For :

Proven experience in quality management, data analysis, and process improvement .

Strong skills in Machine Learning, Deep Learning, and AI-driven optimization techniques .

Hands-on experience with digital tools like Streamlit and Docker for deployment and data visualization.

Excellent problem-solving and analytical skills to transform feedback into actionable strategies.

Ability to collaborate with cross-functional teams and drive digital transformation initiatives.

If you’re passionate about quality, AI-driven solutions, and customer experience , we’d love to hear from you! Send us your CV or apply directly.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Customer Service
• Industries Design Services and Motor Vehicle Manufacturing

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