Customer Experience Associate

buscojobs España; Murcia; A distancia; EUR 22.000 - 30.000; Jornada completa

Descripción de la vacante

A leading company in online gaming seeks a Customer Experience Associate to enhance the customer journey. This role involves providing exceptional service, resolving customer inquiries, and building strong relationships. Enjoy remote work options and flexible hours while receiving paid leaves and holidays.

Servicios

Remote Work

Flexible Hours

Paid Leaves and Holidays

Formación

• Prior experience in a customer service role, preferably in gaming.
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.

Responsabilidades

• Assist customers with inquiries and resolve issues.
• Provide personalized support to enhance customer experience.
• Maintain knowledge of online gaming platforms.

Conocimientos

Communication

Problem-Solving

Multitasking

Detail-Oriented

Herramientas

Customer Service Software

Descripción del empleo

At Green Cari, our goal is to create the best online gaming experience for our customers. As a Customer Experience Associate , you will play a key role in ensuring that our customers have a positive and enjoyable experience with our platform. You will be responsible for assisting customers with their inquiries, resolving any issues they may have, and providing personalized support to enhance their overall experience. We are looking for a passionate individual who is dedicated to delivering exceptional customer service and creating lasting relationships with our customers.

Requirements

• Prior experience in a customer service role, preferably in the gaming industry.
• Excellent communication skills, both verbal and written.
• Strong problem-solving and decision-making abilities.
• Ability to work well in a fast-paced and dynamic environment.
• Detail-oriented and organized.
• Ability to multitask and prioritize effectively.
• Knowledge of online gaming platforms and industry trends.
• Proficient in using customer service software and tools.
• Remote Work : Our company offers the opportunity to work remotely, allowing you the flexibility to work from the comfort of your own home or any location of your choice. Embracing remote work ensures a healthy work-life balance and eliminates the stresses of commuting.
• Flexible Hours : We prioritize work-life balance and understand that everyone has unique commitments and daily schedules. With our flexible hours, you have the freedom to choose when you work, whether you’re an early bird, a night owl, or need to accommodate other personal or family responsibilities.
• Paid Leaves and Holidays : We value your dedication and provide paid leaves and holidays, ensuring you have time to rest and rejuvenate.

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