Customer Experience Analyst

Approach People Recruitment; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading recruitment company in Madrid is seeking a financial consultant to analyze customer experiences and improve financial practices. The successful candidate will manage tax strategies, conduct financial analyses, and support decision-making through detailed reporting. Candidates should have a strong background in finance, accounting, and risk management, with 3-6 years of relevant experience preferred.

Formación

• Strong understanding of financial principles and tax regulations.
• Proficiency in financial data analysis and modeling techniques.
• Excellent skills in accounting control and compliance.

Responsabilidades

• Analyze customer feedback to improve service and product offerings.
• Conduct financial analyses related to customer experiences.
• Develop financial forecasting models and prepare reports on metrics.

Conocimientos

Financial Data Analysis

Financial Modeling

Accounting Skills

Decision-Making

Consulting Skills

Descripción del empleo

• Analyze customer feedback to improve service and product offerings.
• Conduct financial data analyses related to customer experiences and business operations.
• Implement and manage tax management strategies for improved financial performance.
• Develop financial forecasting models to predict customer behavior and financial outcomes.
• Prepare detailed reports on customer experience metrics and financial forecasts.
• Collaborate with various departments to align financial practices with customer satisfaction goals.
• Monitor compliance with standard accounting practices and auditing requirements.
• Provide consulting on risk management strategies related to customer engagement.
• Utilize accounting software to maintain financial records pertinent to customer interactions.
• Support decision-making processes through rigorous financial analysis and reporting.

Essential Qualifications :

• Strong understanding of financial principles and tax regulations.
• Proficiency in financial data analysis and financial modeling techniques.
• Excellent accounting skills with a focus on accounting control and compliance.
• Ability to write clear and concise reports based on complex financial data.
• Strong decision-making skills and ability to consult effectively with stakeholders.
• Familiarity with standard accounting practices and auditing skills is essential.

Desired Experience :

• Minimum Experience : 3 years
• Maximum Experience : 6 years
• Experience in tax consulting and knowledge of finance will be a significant advantage.
• Demonstrated experience in risk management and customer experience improvement.

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